Automic Continuous Delivery Automation

Permission Issues in ARA 12.0.2 Following Upgrade

  • 1.  Permission Issues in ARA 12.0.2 Following Upgrade

    Posted 08-13-2017 12:39 PM

    When an ARA admin user logs into ARA > Administration tab > edit ARA admin user, the page errors out.

    Error in asynchronous call.
    com.uc4.bond.api.errorhandling.BondApiException

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    Investigation:

    Check the DB to verify the user is really an ARA admin user.

     

    SELECT * FROM MEMBER, USR

     

    Root cause:

    Customer is using https for their ARA and their web.config is configured to use http.

    Solution:

    Edit the web.config file (i.e. C:\Automic\ARA\WebUI) and comment out the http so that it is using the https.

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