Layer7 API Management

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  • 1.  V10 Install WONT_START message

    Posted Jul 27, 2020 06:48 PM
    I have installed API Gateway OVA v10 (Appliance).

    I patched it with the V10 CR01
    I patched the July V10 security patch 7/23

    With a default Database created, the gateway will show RUNNING.

    When I ssgbackup from an existing V10 gateway and ssgmigrate onto this new V10 gateway (2 nodes)

    • The Primary Node comes up with WONT_START
    • The Secondary comes up just fine and I can log into it with Policy manager

    this is what I am seeing in the Controller logs.  Any ideas on why the Default crashes with Exit code 0 on this primary node but starts up just fine on the Secondary node?

    2020-07-27T21:58:04.588+0000 INFO 1 com.l7tech.server.processcontroller.ProcessControllerDaemon: Starting Process Controller Layer7 API Gateway 10.0.00 build 10675, built 202006
    29131903 by teamcity at apim-teamcityagent19
    2020-07-27T21:58:05.243+0000 INFO 1 com.l7tech.server.processcontroller.ConfigServiceImpl: Using java binary: /opt/SecureSpan/JDK/jre/bin/java
    2020-07-27T21:58:05.872+0000 INFO 1 com.l7tech.server.processcontroller.ConfigServiceImpl: Remote node management disabled
    2020-07-27T21:58:05.873+0000 INFO 1 com.l7tech.server.processcontroller.ConfigServiceImpl: No user trusted certificates for patch verification.
    2020-07-27T21:58:05.909+0000 INFO 1 com.l7tech.server.processcontroller.ConfigServiceImpl: Detected node 'default'.
    2020-07-27T21:58:05.955+0000 INFO 1 com.l7tech.server.processcontroller.ConfigServiceImpl: No monitoring configuration found in /opt/SecureSpan/Controller/var/currentMonitoringC
    onfig.xml
    2020-07-27T21:58:06.024+0000 INFO 1 com.l7tech.server.processcontroller.PCServletContainer: Added default IPv4 SSL connector.
    2020-07-27T21:58:07.221+0000 INFO 1 com.l7tech.server.processcontroller.ProcessController: Getting API port from /opt/SecureSpan/Gateway/node/default/var/processControllerPort
    2020-07-27T21:58:07.424+0000 INFO 1 com.l7tech.server.processcontroller.q: default starting
    2020-07-27T21:58:12.438+0000 INFO 1 com.l7tech.server.processcontroller.ProcessController: Getting API port from /opt/SecureSpan/Gateway/node/default/var/processControllerPort
    2020-07-27T21:58:17.452+0000 INFO 1 com.l7tech.server.processcontroller.ProcessController: Getting API port from /opt/SecureSpan/Gateway/node/default/var/processControllerPort
    2020-07-27T21:58:22.465+0000 INFO 1 com.l7tech.server.processcontroller.ProcessController: Getting API port from /opt/SecureSpan/Gateway/node/default/var/processControllerPort
    2020-07-27T21:58:27.478+0000 INFO 1 com.l7tech.server.processcontroller.ProcessController: Getting API port from /opt/SecureSpan/Gateway/node/default/var/processControllerPort
    2020-07-27T21:58:32.491+0000 INFO 1 com.l7tech.server.processcontroller.ProcessController: Getting API port from /opt/SecureSpan/Gateway/node/default/var/processControllerPort
    2020-07-27T21:58:37.520+0000 INFO 1 com.l7tech.server.processcontroller.ProcessController: /opt/SecureSpan/Gateway/node/default/var/processControllerPort does not exist yet, wil
    l try default port
    2020-07-27T21:58:42.532+0000 INFO 1 com.l7tech.server.processcontroller.ProcessController: /opt/SecureSpan/Gateway/node/default/var/processControllerPort does not exist yet, will try default port
    2020-07-27T21:58:47.547+0000 WARNING 1 com.l7tech.server.processcontroller.q: default exited with status 0
    2020-07-27T21:58:47.710+0000 WARNING 1 com.l7tech.server.processcontroller.ProcessController: default crashed on startup with exit code 0
    2020-07-27T21:58:47.710+0000 WARNING 1 com.l7tech.server.processcontroller.ProcessController: default crashed on startup; copying its output:
    2020-07-27T21:59:47.712+0000 INFO 1 com.l7tech.server.processcontroller.ProcessController: default wouldn't start; restarting...


  • 2.  RE: V10 Install WONT_START message

    Broadcom Employee
    Posted Jul 29, 2020 12:28 PM
    Hello Rick,

    This could go in many different ways.  I would recommend looking at the SSPC and MySQL.d logs along with the SSG logs to troubleshoot.

    ------------------------------
    Support Engineer
    Broadcom
    ------------------------------

    Original Message


  • 3.  RE: V10 Install WONT_START message
    Best Answer

    Posted Jul 29, 2020 12:34 PM

    Matthew,

     

    Thanks for the reply to my post.

     

    I worked with support yesterday afternoon it turns out it was because of a Custom Assertion being in 2 directories (the right one and a wrong one) at the same time.  This was causing the gateway service to crash.  As soon as I removed the Custom Assertion from the wrong directory, everything came up fine.

     

    Thanks again.

     

    Rick Reed | API Architect | FXF Architecture & Delivery | FedEx Services | Colorado Springs
    Tel: 719-484-2926 | Mobile: 719-246-3102

     




    Original Message