Connecting AD to the portal

[Anon Anon]

Hi,

 

I'm currently facing a weird issue, I've correctly connected my AD to the portal using the Layer 7 Auth plugin.

But when I try to map my groups with the portal's ones, I cannot log in whereas I receive a 200 status from the LDAP.

Log :

WARNING : Valid user credential but did map to any valid roles. Returning as Invalid User.

My users are members of 2 groups in the AD, can this be part of the problem ?

Does anyone ever faced this issue ?

[Sravankanumuri]

Hello AdrienS,

Can you please share resolution if you have overcome this issue.

Thank you

[Zhijun He]

Hi,

What's the names of the 2 groups, are they  organizationAdmin or registeredUser?

if not, you may try these 2 group names.

 

Regards,

Mark

[Anon Anon]

Hi,

 

Yes I've tried both but no result.

The point is :my user has one local group and one global group. And I want to map only the local group to a group of the portal (cmsuser or registeredUser or organiaztionAdmin...)

[Anon Anon]

It appears that you are experiencing a configuration issue with your user mapping.

In order to assist you with this issue in the most time efficient manner, please contact CA Support so that a ticket can be filed in our issue tracker.

 

Mark Swan

Manager – API Developer Portal

[Zenas]

Can you please let me know the resolution to this issue. We are facing the same