Where set the importTempPath property?

[Legacy User]

Hi together,

I am new to the ca world and I have to build up a api developer portal.

 

Everytime i want to change the appearance (/dashboard/site-settings/appearance) in my portal I get a blank page after clicking on save.

The server log gives me following error:

W	17-JUL-15 13:31.27	no property set for importTempPath. using: /tmp
E	17-JUL-15 13:31.27	java.lang.IllegalArgumentException: Not writable: /tmp
E	17-JUL-15 13:31.27	Resource not found: /dashboard/site-settings/appearance/update
W	17-JUL-15 13:31.27	no property set for importTempPath. using: /tmp
E	17-JUL-15 13:31.27	java.lang.IllegalArgumentException: Not writable: /tmp
E	17-JUL-15 13:31.27	Resource not found: /404

 

Where I can set the property importTempPath?

[ChristopherClark]

Hello res13

 

From looking at the snipet of the log I don't think setting the importTempPath is the problem, it looks like the appliance might have some file system problems as /tmp should be accessible and writable.  Secondly the:-

 

Resource not found: /dashboard/site-settings/appearance/update

 

error could be another indication that something is wrong.  Can you copnfirm the version of the portal and gateway, and can we review the output of the following command on the portal:-

 

df -h

 

We might need to raise a support case for you, if so e-mail me your contact details and I can follow up.

 

Regards

Christopher Clark

CA Support

[e-mail]

[Legacy User]

Hello Christopher

 

Thanks for your answer!

After asking the server admin, he remembered that they had a corrupt storage change, which set a lot filesystems to readOnly...

We could solve the problem now by reverting it.

 

Regards

Andi