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U02013317 The RA Solution returned error code '9999'.

  • 1.  U02013317 The RA Solution returned error code '9999'.

    Posted Oct 15, 2020 02:39 PM
    Hi,
    I am performing a 2nd OEBS Agent install to connect to our Automic dev master that will now be hosting two Oracle EBS environments. First oracle instance has been up and running for 10 years.
    I can connect to the 2nd instance from the Automic server, I can get the Linux agent up and running on the new OEBS server, but for the life of me, I cannot get the Oracle agent to start up. 
    This is in the log.  How can I further refine the 9999 error code ?  I already have trace set to 9 and there is nothing readable to me that can direct me to an area to investigate. 
    Any suggesstions ?

    20201015/132451.165 - U02000107 Connection object 'CONN.DEVOCI' with time stamp '1602786241000' was successfully transferred to the Agent.
    20201015/132451.173 - DEBUG_ON true
    20201015/132451.174 - DEBUG Level 90
    20201015/132451.187 - DEVOCI starting
    20201015/132451.284 - U02013317 The RA Solution returned error code '9999'.
    ...
    ...
    20201015/132451.349 - U02000041 Shutdown Agent 'DEVOCI'.
    20201015/132451.349 - DEVOCI stopping
    20201015/132451.350 - U02000002 Agent 'DEVOCI' version '11.2.7+build.942' ended abnormally.