Greetings:
Our Applications Manager servers components have been migrated to a remote location. After this migration, Applications Manager users are unable to launch the Applications Manager Client. We installed Applications Manager without a firewall.
We get to the Intro.page and got Applications Error "Unable to launch the Application " when downloading the client at location
http://<automation engine IP address>/<apache port>/<automation name>
Client.jnlp. Error details are displayed below.
Can anyone help me to determine the cause of error? Is the network connection with the automation engine being blocked by a network firewall? Is this a Java-related issue?
Please advise.
Juan Navarro
NTT Data Services
Network Converge
Error Details:
Launch File: Unable to load resource: htpp://ahp0640.avmed.com:5050/DEV/classes/AppWorx.jar
jnlp codebase="http://ahp0640.avmed.com:5050/DEV/classes/" href="../Client.jnlp">
<offline-allowed/>
<information>
<title>DEV Applications Manager Client</title>
<vendor>Automic Software, Inc.</vendor>
<homepage href="http://support.uc4.com"/>
<description>DEV Applications Manager client </description>
<description kind="short">DEV Applications Manager client</description>
<description kind="tooltip">DEV Applications Manager</description>
<icon href="../images/automic_32.png"/>
<offline-allowed/>
</information>
<application-desc main-class="com.appworx.client.screen.main.AxMain"/>
<resources>
<j2se version="1.6" max-heap-size="512M"/>
<j2se version="1.7" max-heap-size="512M"/>
<property name="java.security.policy" value="http://ahp0640.avmed.com:5050/DEV/classes/../java.policy"/>
<property name="jnlp.appworx.debug" value="false"/>
<property name="jnlp.appworx.master" value="DEV"/>
<property name="jnlp.appworx.LookAndFeel" value="java"/>
<jar href="AppWorx.jar" main="true"/>
<jar href="AppWorxLang.jar"/>
<jar href="uc4-ra.jar"/>
<jar part="Groovy" href="groovy-all-1.7.10_signed.jar"/>
<extension name="ClientExtensions" href="../ClientExtensions.jnlp"/>
<extension name="JavaHelp" href="../JavaHelp.jnlp"/>
<extension name="JavaMail" href="../JavaMail.jnlp"/>
</resources>
<security>
<all-permissions/>
</security>
</jnlp>
Exception: com.sun.deploy.net.FailedDownloadException: Unable to load resource:
http://ahp0640.avmed.com:5050/DEV/classes/AppWorx.jar at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
at com.sun.deploy.net.DownloadEngine.downloadResource(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
at com.sun.javaws.LaunchDownload$DownloadTask.call(Unknown Source)
at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Wrapped Exception: java.io.IOException: Server returned HTTP response code: 503 for URL:
http://ahp0640.avmed.com:5050/DEV/classes/AppWorx.jar at sun.reflect.GeneratedConstructorAccessor2.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)
at java.lang.reflect.Constructor.newInstance(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$6.run(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$6.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at sun.net.www.protocol.http.HttpURLConnection.getChainedException(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
at com.sun.deploy.net.BasicHttpRequest.doGetRequest(Unknown Source)
at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
at com.sun.deploy.net.DownloadEngine.downloadResource(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
at com.sun.javaws.LaunchDownload$DownloadTask.call(Unknown Source)
at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: Server returned HTTP response code: 503 for URL:
http://ahp0640.avmed.com:5050/DEV/classes/AppWorx.jar at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at java.net.HttpURLConnection.getResponseCode(Unknown Source)
... 13 more
Console:
Java Web Start 10.25.2.17
Using JRE version 1.7.0_25-b17 Java HotSpot(TM) 64-Bit Server VM
User home directory = C:\Users\snavarro
----------------------------------------------------
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
m: print memory usage
o: trigger logging
p: reload proxy configuration
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
v: dump thread stack
0-5: set trace level to <n>
----------------------------------------------------
#### Java Web Start Error:
#### Unable to load resource:
http://ahp0640.avmed.com:5050/DEV/classes/AppWorx.jar