columns disappear

[Solomon Melamed]

Hello All,

Every time I login to OC my columns disappear and I have to re-add them, I know that in the previous version there was a problem setting the column width. Who knows how to solve this problem?
Many Thanks

[David Michel]

My lab is running the 20.33 July update and retains the selected columns in the Alarm window. One way to see the revision you have is check ump_operatorconsole and then compare that to what's at the hotfix site. 

UIM 20.4 will provide the ability for each user to set their own preferences, and retain those settings.

[Allan Salas]

Hi Solomon, 

Did you find a solution or workarround?  Same behavior here after apply lastest patchs.

Regards

[Solomon Melamed]

I don't have a solution to this code problem, my luck that I installed the latest fixes in a test environment, and that I saw the problem I did not install the latest fixes in a production environment.
We will wait for the next fixes in the hope that they will fix something and not break anything.

[Allan Salas]

Hi Solomon, 

Opposite scenario on my side, we apply the fixes on test enviroment and everything was working ok, but on production the issue came out.

@David Michel is this a known bahavior?

Thanks! ​

[David Michel]

A team member with the Oct updates reported the columns selected is retained but not the order. Regardless this and much from for user customization is included in 20.4.

[Allan Salas]

Hi, 

@Solomon Melamed in case you want to try, we fixed the behavior running OC_JUL2021 SQL SERVER  script on database.

Our mistake when applying fixes on production environment.

Regards,​

[Solomon Melamed]

Where can I find this script?
 *It can greatly help me

[Solomon Melamed]

@Allan Salas. Thank you so much it really helped​

[Allan Salas]

Great to hear that!

Scripts are available on hotfix index page:

https://support.broadcom.com/external/content/release-announcements/CA-Unified-Infrastructure-Management-Hotfix-Index/7233?secured=1


Regards,