Metrics for different application agents in CA APM 10.7

[Ramesh Babu]

Hi Team,

Kindly provide the list of metrics available for different kind of application agents(example: .NET, Tomcat, ColdFusion, SQL Database....etc. ) in CA APM 10.7 version.

we have the below queries on CA APM 10.7

1. In CA APM web view, Business transaction section and associated graphs remains blank. Please let us know any configuration need to be done to have the business transactions data. What is the procedure to create a business transaction.

2. Can we export the alerts and dashboards from Non production environment to production environment?

3. Should we have multiple agents in order to collect Infrastructure metrics and application metrics or will a single agent collect both the data?



Thanks,
Rams

[Haruhiko Davis]

Details on agents available in the wiki: https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/application-performance-management/10-7/implementing-agents.html

1. Business transactions, as defined in APM, are only available when using Customer Experience Manager (aka CEM) or Browser Agent extension. Otherwise, you will see transactions under the "Traces" tab when looking at an agent. SaaS or DX APM customers can create and view business transactions using Business Payload Analyzer (https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-apm-saas/SaaS/implementing-agents/Business-Payload-Analyzer.html).
https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/application-performance-management/10-7/using/apm-webview/collect-and-analyze-transaction-traces.html

2. Yes.
https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/application-performance-management/10-7/administrating/manage-metric-data-by-using-management-modules/deploy-management-modules.html

3. Application agents, such as Java or .NET, are for application-centric data. Infrastructure Agent (aka APMIA) can be used to collect any other types of data. Both can exist on the same host as they are not gather the same types of metrics.
https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/application-performance-management/10-7/implementing-agents/infrastructure-agent.html