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Tech Tip - CA Privileged Access Manager: @PasswordViewRequest.getStartDate@ and @PasswordViewRequest.getEndDate@ always displayed in UTC time

By wonsa03 posted 10-09-2017 05:31 PM

  

CA Privileged Access Manager Tech Tip by Kelly Wong, Principal Support Engineer for 10th October 2017

Issue

@PasswordViewRequest.getStartDate@ and @PasswordViewRequest.getEndDate@ used in One Click Approval Email Template always displayed in UTC time, despite that we have updated the Credential Manager to use different time zone (UI Settings and User Preferences).

 

For example:

Do not reply to this email. 
A password view request has been submitted with the following details: 
Requestor : xxxxxxxxxxx 
Requested Account: xxxxxxxxxxx 
Requested Account Target Application Name: xxxxxxxxxxx 
Requested Account Target Server: xxxxxxxxxxx 
Requested Account Target Device Name: xxxxxxxxxxx 

SSO Type: Any 
Request Reason: Other (One-click access required) 
Start Date: 2017-08-15 03:30 UTC 
End Date: 2017-08-15 03:40 UTC
 

Resolution

The issue will be addressed with PAM 2.8.4 release.

@PasswordViewRequest.getStartDate@ and @PasswordViewRequest.getEndDate@ will be displayed according to preferred time zone.

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