Enterprise Software Community Blog

Breaking out of the box: IT Service Management in Non-IT Use

By Michael Lentini
In coordination with our services partner Enterprise Studio and ITSM expert Indrajit Banerjee, we are excited to bring you this blog series about implementing service management beyond IT. Stay tuned for additional blogs and supporting webcasts with industry experts for additional insights about how you can evolve your enterprise and improve your ROI. Breaking out of the box: IT Service Management in Non-IT Use The term “Service Management” almost always inadvertently refers to Information Technology. Today ITSM without the “IT” is hard to think of. Every organization today focuses on information technology with a team to support the business. Critical ...
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Clarity PPM Tour 2019

By Alf Abuhajleh
Upcoming Events for Clarity PPM Here are some trade shows where the Clarity PPM team will showcase our latest features and talk to customer about their issues: July 24: FedRAMP IGNITE in Washington D.C. August 5-9: Agile 2019 in Washington D.C.   September 29-October 2: Rego University in San Diego October 20-24: Gartner IT Expo in Orlando   (Clarity SM onl
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PODCAST: AIOpsology 101

By Jeremy Rossbach
Sit down with Ali Siddiqui,  head of #AIOps at Broadcom to understand why an #AIOps strategy is needed now more than ever to ensure successful digital transformation initiatives. https://www.ca.com/en/blog-itom/podcast-aiopsology-101-a-discussion-with-ali-siddiqui-head-of-aiops-at-broadcom.htm
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DX App Synthetic Monitor 10.2 Now Available

By Ashley George
We are pleased to announce the service availability of DX App Synthetic Monitor (formerly CA App Synthetic Monitor) release 10.2. This latest release aims to help improve the performance and reliability of your service. Please see below for specific details on the improvements and new functionality now available. For more information on this release and what's new please view the following resources:  10.2 release notes  Enhanced real browser monitoring blog  New: Real Browser Monitoring demo vide
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PSM Updates for Identity Suite - Oracle Unified Directory Server (OUD) 12.2.x as a managed endpoint

By Itamar Budin
Hi In our continues effort to allow our customers to be able to use our products on the latest platforms, we are pleased to announce to we are now supporting Oracle Unified Directory Server (OUD) 12.2.x as a managed endpoint. Platform support matrix links: 14.2: https://docops.ca.com/ca-identity-manager/14-2/EN/platform-support-matrix/connectors-and-endpoint-types/#ConnectorsandEndpointTypes-SupportedConnectorEndpointTypes 14.3: https://docops.ca.com/ca-identity-manager/14-3/EN/platform-support-matrix/connectors-and-endpoint-types/#ConnectorsandEndpointTypes-SupportedConnectorEndpointTypes Notes: Customer who are running Identity ...
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AI Is Coming, Finally

By Alf Abuhajleh
It seems like AI – artificial intelligence – was always just around the corner, for my entire career. But now it's finally coming, and project portfolio management, or PPM, is one of the more unlikely arenas where it’s emerging. It’s not here yet, but it’s not far off, so let's explore exactly what’s coming. “AI is about to revolutionize how PPM leaders leverage technology to support their organization." That’s the first line in Gartner’s latest assessment of AI in the PPM space, and they aren’t wrong. PPM solutions will become voice integrated with conversational AI. That will make interaction with the solutions not only more intuitive, but will also help ...
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PSM Updates for Identity Suite - Windows 2019 as a managed endpoint

By Itamar Budin
Hi In our continues effort to allow our customers to be able to use our products on the latest platforms, we are pleased to announce to we are now supporting Windows 2019 as a managed endpoint using our Windows connector.  For more information about the connector, please see here: https://docops.ca.com/ca-identity-manager-and-governance-connectors/1-0/EN/connectors/microsoft-connectors/microsoft-windows  Platform support matrix links: 14.0:  https://docops.ca.com/ca-identity-manager/14-0/EN/platform-support-matrix/connectors-and-endpoint-types/#ConnectorsandEndpointTypes-SupportedConnectorEndpointTypes 14.1: https://docops.ca.com/ca-identity-manager/14-1/EN/platform-support-matrix/connectors-and-endpoint-types/#ConnectorsandEndpointTypes-SupportedConnectorEndpointTypes ...
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View Past Rally Newsletters - Newsletter Archive Page

By Caitlin Lam
Visit our new Rally Newsletter Archive Page that contains links to PDF versions of the past month's newsletters. Check back every month for the latest Rally product updates, upcoming events, webinars and more.
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Did you know about these new ACO parameters?

By Madhusudhan Yoganath
In 12.8.2, we released new capabilities for the Access Gateway in Layer7 SiteMinder (formerly CA Single Sign-On), which can be configured using ACO parameters. Keep reading to see what these ACO parameters and the corresponding capabilities are. URITransform The URITransform feature provides a method for modifying all URIs in designated requests that Access Gateway processes, from an external version seen by outside users to an internal URI more suitable for policy evaluation. For example, query parameters can be converted to positional pathname fields that match resources in the policy definition. The transformation pattern is configurable via the ...
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Learn Rally in Paradise | RegoU Early-bird Ends TODAY

By Caitlin Lam
Soak up the sun and enjoy tranquil, waterfront views this summer at the Paradise Point Resort & Spa , for RegoUniversity 2019 in San Diego, CA. If you work with Rally Software® and would like to get a world-class Agile education, this Clarity PPM (CA PPM) dedicated conference is a unique opportunity to boost your impact and discover best practices and strategies for implementation. Rego Consulting—Broadcom’s only PPM-centric Tier 1 Partner—has been solving business problems, providing education, and leading enterprise transformations for over 12 years. At RegoUniversity, you’ll get to meet the Rego Expert Guides who assist 60% of Fortune 20 companies ...
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Learn Clarity PPM in Paradise | Great user conference

By Alf Abuhajleh
If you use Clarity PPM, you most likely have heard of RegoUniversity. Some call it the new CA World for project portfolio management. Register before the early-bird deal ends on July 1. Soak up the sun and enjoy waterfront views from the Paradise Point Resort & Spa at RegoUniversity 2019 in San Diego, CA. This is a unique opportunity to boost your impact and discover best practices and strategies for implementation. Here are just some of the courses you can sign up for upon registration: 6 Industry Trends for PPM What should you expect to see change within your PMO over the next couple of years? Prepare for the future with this informative ...
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Discover What's New in DX APM 11

By Ashley George
Discover what's new in the latest release of DX Application Performance Management, including new AIOps capabilities, a radical new architecture, and continued capabilities to support today’s modern application architectures.  Watch the on-demand webcast: Read the what's new blog:
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AIOps Monthly Newsletter - Subscribe Today!

By Prakriti Kumar
The AIOps segment at Broadcom is committed to our customer's business outcomes and the successful adoption of our AIOps products. That's why we're excited to share our monthly segment newsletter.  Subscribe today  to get the latest product updates, announcements, and more
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CA Service Management 17.2 Roll-up Patch 1 (17.2.0.1) Released

By Pravesh Jha
CA Service Management 17.2 Roll-up Patch 1 (17.2.0.1) Released On behalf of CA Technologies, a Broadcom Company, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly release updated patches for our products. Today, we are pleased to announce the availability of CA Service Management 17.2 Roll-Up Patch 1 (17.2.0.1). This Roll-Up Patch is delivered for CA Service Management 17.2. Summary: Customers planning to upgrade to CA Service Management 17.2 and those who have already upgraded to CA Service ...
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CA Service Management 17.1 Roll-up Patch 3 (17.1.0.3) Released

By Pravesh Jha
CA Service Management 17.1 Roll-up Patch 3 (17.1.0.3) Released On behalf of CA Technologies, a Broadcom Company, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly release updated patches for our products. Today, we are pleased to announce the availability of CA Service Management 17.1 Roll-Up Patch 3 (17.1.0.3). This Roll-Up Patch is delivered for CA Service Management 17.1 and above. Summary: Customers planning to upgrade to CA Service Management 17.1 and those who have already upgraded to CA Service Management ...
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The Agilist’s Guide to Summer 2019

By Bryn Saunders
Summer’s in full swing, which can only mean one thing – conference season. The team here at Rally Software has been busy – including speaking at Agile and Beyond and XP 2019 . More importantly, we’re just getting started. Here’s the latest news leading up to this summer’s agile conferences. Rally Software is back. If you haven’t heard already, the rumors are true – Rally Software is back. While the name Agile Central won’t switch overnight, you may start to notice some changes, especially in how we show up at conferences and on the web. Rest assured, you’ll see changes in the product and technical documentation as we continue to roll out this exciting ...
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Press Release: Broadcom Named a Leader in the Gartner Magic Quadrant for Project and Portfolio Management

By Alf Abuhajleh
Broadcom Named a Leader in the Gartner Magic Quadrant for Project and Portfolio Management Clarity PPM software offers simplified unlimited use licensing, deeper integration with Rally agile development software and a new user experience to support customers transitioning to digital product management SAN JOSE, Calif., June 10, 2019 (GLOBE NEWSWIRE) -- Broadcom Inc. (NASDAQ: AVGO) today announced that for the third consecutive year it has been named a leader in the Gartner Magic Quadrant for Project and Portfolio Management for its Clarity PPM software. “The digital transformation, for many customers, begins by switching from traditional project management ...
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API Security - in the hot seat

By Bill Oakes, CISSP
The subject of API Security is HOT these days.  So hot that Alissa Knight , a senior analyst, cybersecurity influencer, hacker and blogger extraordinaire, of the Aite Group, has set a laser focus on API Security...more importantly, the lack thereof.  Her most recent blog, " something Wicked This Way Comes ", has some mind-boggling information on just how poorly API security can be implemented. As she continues to explore the subject, she recently sat down with our own Jay Thorne, head of product management for full lifecycle API Management at Layer7 to talk about API security.  Definitely worth watching !
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Webinar - Automation in Agile Requirements Designer

By Ruth Kusterer
For businesses that need an enterprise-grade implementation of MBT, Agile Requirements Designer (ARD) allows you to generate executable automation scripts from the test cases it generates. From modeling requirements to comprehensive, executable tests in minutes, be empowered to accelerate your test automation today in any language or framework. Join MBT and ARD expert   Alex Page   as he dives into the foundational concepts and best practices required to configure and align automation scripts when generating test cases from models in ARD. You'll learn: How to create automation configurations to make available standardized automation snippets How ...
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Webinar - Test Data in Agile Requirements Designer

By Ruth Kusterer
Quality test data is an important part of the overall test design, and it is crucial to producing realistic results. But creating test data requires much manual intervention today and a source of acute pain for many development teams in-sprint, who simply want to test for code the moment it’s created. This is why development teams turn to Agile Requirements Design (ARD) today. By managing test data inside ARD’s model-based test designs, development teams can identify the right data needs and have this matched to each test case early into their Agile development cycle. By integrating test data generation as part of their requirements design, applications are ...
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