CA Client Automation

Meet CA Client Automation Support Engineer: Vimal Nallajerla V.V.N

By Rachel_Macik posted 06-18-2015 10:38 AM

  

Vimal Facebook.jpg

Vimal Nallajerla is a Senior Support Engineer in the CA ITC Hyderabad office and supports #client_automation formerly known as #caitclientmanager.

 

"I have seen lot of change in support in last 8 years. New competitive products, New support tools and process improvement."

 

Vimal recommends users take advantage of the CA Communities to get in touch with experts in different products world wide. "Which will help in getting better solutions to different problems," says Vimal.

 

He also recommends Customers check the Knowledge Base before opening an issue. He says that likely the issue has been raised before and we have a resolution for it. No everyone has time to read all the documentation, so searching the knowlege base is a great alternative.

 

When Vimal is not working at CA, he enjoys servicing his own car, taking long drives and exploring new places.

Follow Vimal here for Client Automation Updates vimna01

 

Search the CA Client Automation Knowledge Base

 

 

Click here to meet more CA Support engineers Meet the CA Support Engineers

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