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Tutorial: Integrating Runscope with CA APM

By Legacy User posted Mar 27, 2018 06:29 PM


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CA APM is an Application Performance Management solution that can help teams gain performance insights and diagnose issues across the full software lifecycle. It includes transaction tracing that supports modern APIs and apps, and it can help teams get to the root cause of bugs in APIs, transactions, code and database calls.

Runscope is an API monitoring solution that ensures that a web service API in a mobile or web application is as reliable as code running locally or in production. Runscope customers configure API monitoring tests for both test and production and can ensure that their APIs are up, performing well, and returning the correct data.

CA APM can monitor and record the details of API responses while they’re being handled in the data center or cloud. By connecting CA APM with Runscope API monitoring, you can get a full picture and find the root cause of why an API is slow or failing.


Watch the following video to learn how to set up the Runscope and CA APM integration, or follow the step-by-step instructions below:




Connecting Runscope with CA APM


Go to your CA APM SaaS tenant and log in. After that, copy the url (without the path) that we’ll be using in the next steps. For example:


CA APM SaaS instance highlighting the URL portion starting on https to .com


In your Runscope account, click on your profile on the top-right and select Connected Services:


Runscope account highlighting the Connected Services option on the dropdown after clicking on the user's profile on the top right

Find the CA Technologies logo and click on Connect CA APM:


Runscope connected services page, highlighting the CA APM integration and the button Connect CA APM

Paste the CA APM URL that we copied in the first step in the text field and click on Enable APM Traces:


Runscope CA APM Integration page, showing the textbox where the user has to add their CA APM instance URL from the previous steps

And you’re all set! Next, we’ll look at how to start sending the API monitors information to our CA APM instance.


How to View an APM Trace

The first thing we need to do is enable our integration in our API monitor environment settings, to start sending information from Runscope to our CA APM instance:


  1. In your Runscope account, select a bucket and open an API monitor
  2. Select Editor on the left-hand side, and open the environment settings
  3. Open the Integrations tab in the environment settings and turn on the flag for the CA APM integration.

Runscope API test, showing an expanded environment settings with the Integrations tab selected, and the newly connected CA APM integration toggled on

Now that the integration is enabled, we can click on Save & Run at the top. After the test is completed, open the result page under “Recent Test Runs”:


Runscope API test result page, highlighting the 'Trace: View in CA APM' link at the top of the page, and the same text inside a request's expanded 'Connection' tab

The first link at the top next to Trace, “View in CA APM” will show the metrics map for the entire test.


You can also expand each individual API request and select the “Connection” tab. You’ll find a Trace section under Timings with another “View in CA APM” link. Following that link will land you on the metric view for that specific request.


Root Cause Analysis with Runscope and APM

For in-context viewing of an APM trace, please make sure you have the correct “Universe” settings. You can use “All” if you haven’t created a Runscope-specific Universe.


CA APM map dashboard, highlighting a Runscope API request

CA APM map dashboard, highlighting a Runscope API request


If you need any help with your integration, check out our full docs and please reach out to our awesome support team!

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