Introduction
Every few weeks, I write about one more element of successful online communities.
Altruism
"All those happy in the world are so because of their desire for the happiness of others." Shantideva
One Definition: the daily practice of being selfless and acting on the behalf for other individuals.
Some time back I wrote how a Technical Support job lends itself well to a path of service.
https://communities.ca.com/community/ca-apm/blog/2016/02/21/on-service-and-apm-support
A lot of that applies here. So please re-review.
The APM Community
Every day as I log in to this precious APM Community, I look forward to finding opportunities to help. All of my APM Colleagues are the same way. Even though they may be on the road like Hiko_Davis, Guenter_Grossberger and JMertin or working other cases like Lynn_Williams. SergioMorales, and musma03
without hesitation they respond to unanswered Community questions. With a strong sense of urgency, altrusitic people dive into a Community question or discussion to help it move forward.
Communities like this bring out the best in people. It is a delight to watch how community members go out of their way to assist one other and help them take greater advantage of the APM Solution. Because it is known by all the impact of missing or partial metrics, cluster stability, etc, there is a strong desire to make things right in the world and bring a brief smile and moment of peace to someone else.
Homework assignment
So if you can make the time, please review the APM Community posts that are recent and do what you can to offer assistance. Sometimes, even a so-called wrong answer can lead to the correct one. Just knowing someone is out there, listening, and wanting to help is a good start. Especially at 3 A.M.on a Wednesday
Your Turn
I am now two months in of creating these blogs. Please let me know if you are finding them interesting and helpful. You can respond below or send a note tp hallett.german@ca.com Looking forward to hearing from you soon