Spring Professional Develop 2V0-72.22

[Tasha Naschenweng]

I passed the 2VO-72.22 exam on Friday (20.06.2025) and the exam is marked as "passed" in my Broadcom (CertMetrics) profile. I also completed all the training materials in the Spring Learning Path. Upon completion of the exam a notification was shown stating that I should receive an email with my Credly badge within 48-72 hours. It has already been 4 days and I still have not received it

[Rene Lechelt]

I have the same problem. I passed the exam on June 12, 2025, and I'm still waiting for the certificate. I already sent an email to [e-mail]. They said they are already working on the 'issue' - whatever that may actually mean.

[Tasha Naschenweng]

I eventually logged a support ticket and this was their response:

"I completely understand your concern. Please note that the team is actively working on the issue, but it's a complex matter and will take some time to resolve.

We truly appreciate your patience and cooperation. I'll keep you updated as soon as I have more information.

Thank you once again for your understanding.I am closing the ticket now

Best regards,
Broadcom Certification Team"

So, apparently they're looking at the problem, and the ticket is closed without a resolution…

[Alberto Alcubilla Lobato]

Curious. They just answered me and from their text I assumed 2-3 weeks was normal for them:

Please note that the process will take at least 2-3 weeks to complete. The work is currently ongoing in the backend, and there are multiple candidates in the queue as well.
We kindly request your patience and understanding as we work through this. Thank you for allowing us some time.

Than you all.

[Alberto Alcubilla Lobato]

I finally received my certification 6 days after the exam and 2 days after asking for help to [e-mail].

I don't really know if receiving my certification is related to sending that email or not.

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Mensaje original:
Enviado: Jul 01, 2025 06:46 AM
De: Alberto Alcubilla Lobato
Sujeto: Spring Professional Develop 2V0-72.22

Curious. They just answered me and from their text I assumed 2-3 weeks was normal for them:

Please note that the process will take at least 2-3 weeks to complete. The work is currently ongoing in the backend, and there are multiple candidates in the queue as well.
We kindly request your patience and understanding as we work through this. Thank you for allowing us some time.

Than you all.

[Tasha Naschenweng]

Congrats on getting your certification :)

I've now waited 2 weeks and I opened a support ticket, 3 days after passing the exam, where the response was that they're working on it and will update me when the issue is resolved. 

I'll try emailing global.exams - hopefully I'll get my certification sometime next week then.

[Jan Vanca]

I sent an email to [e-mail] on June 30th, and they replied with the same thing they told Albert - that I should wait and that it will take 2 to 3 weeks. It's currently been 9 days since I passed the certification and 7 days since I emailed them. I still haven't received the certificate. Please let me know what they reply to you and when you receive your certificate.

[Martin Jelen]

I'm happy that it worked out for you in just 6 days! I've been waiting since June 23rd... The response I got from [e-mail] yesterday was very similar to the one posted here, but mine says "3-4 weeks".

I'm curious about one thing: what's the date on the badge/certificate - is it the date of the exam or the date when the certificate gets issued? 

[Tu Tan Hoang Son]

Me the same. I have waited for 3 days but didn't get my Credly badge. Seem the system has some problems.

I've tried to send the email support but still not get response.

[Jan Vanca]

I have the same problem. Passed the exam on 28.06.2025 and I am still waiting for the certificate. Paid a lot of money for this...

[Alexandru Capras]

I get the frustration, but there's not much we can do right now. Just wait out the timeframe they gave for the certificate.
After that, if you haven't received it yet, I'd send an email to [e-mail] - patience is key :)

[Josemar Ngunza Maximino Mateus]

I have the same problem. I recently passed the exam 2V0-21.23PSE on June 24, 2025, as part of the requirements for the VCP-DCV 2023 certification. However, the certification has not yet been issued in my Certification Manager profile.

[Hidenori Mishima]

Hi everyone,

I'm writing this post to share my experience and hopefully connect with others in a similar situation.

I passed the 2V0-72.22: Spring Professional Developer exam on June 7, 2025, and received the score report immediately. However, I have not yet received the certificate or badge, nor any follow-up instructions on how to access them.

I've contacted both Pearson VUE and Broadcom support multiple times, and although I've received replies, the responses have been vague. I was told that the issue may be related to the exam being retired by mistake, and that a backend team is working on it. Unfortunately, no clear timeline or official update has been provided so far.

What concerns me most is that this issue doesn't seem to be officially acknowledged anywhere, despite the fact that others appear to be affected too. It's been almost a month, and I'm still in the dark.

If you're going through the same thing, please feel free to reply here. It would be reassuring to know I'm not alone, and maybe together we can better understand what's going on.

Thank you for reading, and I hope this gets resolved soon for all of us.

Warm regards,
Hidenori Mishima

[Hidenori Mishima]

Hello,  
How has everyone's situation progressed since then?  
I passed the exam on June 7.  
Immediately after completing the exam, I received my score report.  
I confirmed on the score report that I had passed.  
However, even after waiting for some time following my successful result, I did not receive the certificate or badge.  
The first time I contacted Broadcom was on June 23.  
Since then, I have reached out to Broadcom multiple times.  
Unfortunately, I still have not received my certificate or badge from Broadcom.

If anyone has received their certificate or badge in June or July, please let us know your situation.  
I am concerned whether there is any real progress being made toward resolving this issue.  
I sincerely hope this issue gets resolved and that everyone ends up happy.

[Tasha Naschenweng]

I sent them an email on the 10th of July and got this response:

Hi,

Please note that the process will take at least 3-4 weeks to complete. The work is currently ongoing in the backend, and there are multiple candidates in the queue as well.

We kindly request your patience and understanding as we work through this. Thank you for allowing us some time.

Best regards,
Raza 

I passed the exam on the 20th of June, so this is week 4 for me. I'm not holding my breath though, because I suspect Raza is an automated reply bot. I sent the email at 06:15 am and received a response literally 2 minutes later at 06:17 am. If I still don't have anything by Friday I'll send them another email fwiw. 

[Jan Vanca]

I sent them an email today at 7:19 AM and received a response at 7:31 AM.

I honestly don't think that Raza is a bot. It looks like a real person replying. However, it's clear they are sending the same generic response to everyone, with no real update or solution. 

To me, it seems like they are just shifting the timeline further. First it was 2–3 weeks, now it's 3–4 weeks... This delay is affecting my employment, and I'm honestly starting to lose confidence in how this is being handled. Has anyone recently received their certificate?

Here is the response I got today:

Hi,
Due to ongoing backend system concern , the certificate issuance process is currently taking approximately 3–4 weeks from the date of exam completion. Rest assured, your certification is being processed, and we are actively working to ensure it is delivered as soon as possible.

We truly appreciate your understanding and patience during this time. We will notify you once your certificate is available.

Regards,
Raza

[Hidenori Mishima]

Hello everyone,

I contacted Broadcom again yesterday and received the following response:

Hi,

I completely understand your frustration, and I want to assure you that we are actively working to resolve the issue with the Spring certification. As mentioned earlier, this process involves coordination and approval from multiple departments, which has caused some delays.

We are committed to transparency and regularly provide status updates to our candidates so they are aware of the situation. Based on the current progress, we estimate that it will take approximately two more weeks to complete the necessary steps and have the certification reflected in your profile.

We truly appreciate your patience and support during this time. And we are doing everything we can to resolve this as quickly as possible.

Best regards,
Raza

[Martin Jelen]

After the very first reply ("3-4 weeks"), they stopped responding. So I don't think it's a bot either, I'm just being ignored. I don't think anyone cares either.

I know of a couple of colleagues of mine who took the exam two weeks after me and have already received the badge. 

[Hendrik John Heinrich Schick]

I took the exam on the 2025-06-22 and still after over a month didn't received the certificate. I opened a case with broadcom, but just got an initial templated answer, 

Hi,

I completely understand your concern. Please note that the team is actively working on the issue, but it's a complex matter and will take some time to resolve.

We truly appreciate your patience and cooperation. I'll keep you updated as soon as I have more information.

Thank you once again for your understanding.

Best regards,
BROADCOM CERTIFICATION TEAM

After that I got no answers anymore even though I asked weeks later why this I still didn't receive my certification.

I'm currently applying and this is lowering my chances to get a good employment..

[Cyon28]

I'm doing my exam this Friday, Hope I'm not going to struggle.

[Tu Tan Hoang Son]

It has been over a month, and I still haven't received my badge. I contacted Broadcom Exam, but they remained silent and did not respond to me.

[Jan Vanca]

First, they said it would take 2 to 3 weeks. Then they changed it to 3 to 4. And today, when it's been over 4 weeks for me, I wrote to them again, but they haven't responded at all. So after all the promises came silence.

[Umberto Righetti]

Glad i found this thread. I completed it on August 17th, have not received anything apart from score report. 
I also need to present certification to my employer, so quite unacceptable for this to take so long. I would assume this a simple automated process.

[Hidenori Mishima]

Hello everyone,

I contacted Broadcom again yesterday and received the following response:

Hi, 

Thank you for contacting the Broadcom Certification team.

We are currently updating the "Spring Professional Develop" credential within our credential management system, CertMetrics. This process is expected to take approximately 25-35 days. Once the updates are complete, your e-certificate will be available in CertMetrics.

In the meantime, your score report serves as proof of your exam status. Should your employer require verification, please reach out to us at [e-mail].

Best regards, 

Raza

It's practically a horror story at this point.

According to the initial official information, the certificate was supposed to arrive within 2–3 days after passing the exam.

In reality, I've been kept waiting for two full months since passing.

During that time, an AI chatbot named Raza kept stalling with canned responses like:

"This process will take 2–3 weeks."

Then again, "This process will take 2–3 weeks."

Then, "This process will take 2 weeks."

And then, "This process will take 25–35 days."

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[Chrisanto Sinatra]

I too, got the same problem.
I thought it is only happening to me, but seems like this is a major issue.

I took the exam on 12 July, didn't receive any badge, then decided to email them on 15 July.
I got this reply:

Hi,

Please note that the process will take at least 3-4 weeks to complete. The work is currently ongoing in the backend.

We kindly request your patience and understanding as we work through this. Thank you for allowing us some time.

Apology for the inconvenience 

Best regards,
Raza 

 

Then I proceed to email them back on 4 August, and this is what I received

Hi, 

Thank you for contacting the Broadcom Certification team.

We are currently updating the "Spring Professional Develop" credential within our credential management system, CertMetrics. This process is expected to take approximately 30-35 days. Once the updates are complete, your e-certificate will be available in CertMetrics.

In the meantime, your score report serves as proof of your exam status. Should your employer require verification, please reach out to us at [e-mail].

At this point, this is ridiculous! How come I should wait for a whole 2 months just to get my certificate.
They really need to do something, its unfitting to be called an "Enterprise" level service.

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