I looked you up in Credly based on the email address in your account and nothing is found. This means you haven't created that account in Credly. Do that first, then log into CertManager and connect through the 'Share' menu. You also have two accounts with the same gmail address. You should get those merged. For your name correction, you need to work with Broadcom support.
Phone: https://support.broadcom.com/web/ecx/software-contact-support (scroll down on the page for numbers)
Chat: Go to Support Portal and click on the chat icon available on the right side bottom of the page
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VCF Certification Team - I can help with questions about exams and certifications!
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Original Message:
Sent: Dec 06, 2024 05:45 AM
From: Ä°lyas Geyik
Subject: Certs not showing up in Credly
Hello,
I obtained the VMware vSphere 8.x Professional 2V0-21.23 certification on October 26, 2024. However, I still cannot see it on Credly. My name appears with a corrupted character on Broadcom because the initial letter of my name is a Turkish character. I'm not sure if this is the reason, but I cannot correct my name. Who can I contact for support, and how can I resolve this issue? Thank you very much in advance for your supports.