Technical Contact ID, Support number or Technical Case ID

[Migration User]

I would like to create a case for some issue's I have with SEP 12.1 RU1. No big deal, but if I could only submit a case.
When I fill out the form at the end I have one of these options to fille out:

Technical Contact ID, Support number or Technical Case ID

I have gone through all my licenses that I have for SEP (which is valid untill dec 2014) and used the RTSM ID / Support ID and Contact # and all other ID's but nothing works, how can I obtain this data to even make a case?

It's really unclear where to get this, there is not even a "help" or whatever where I could get this data..

[CraigEV]

...moved to the correct location. You might want to try getting your issue resolved here.

[pete]

call up the toll free number and provide the necessary information. Or else call customer care for more details on the Support ID.

[Mithun Sanghavi]

Hello,

Contact Symantec Customer Care on 

http://www.symantec.com/support/assistance_care.jsp

OR 

Technical Support

http://www.symantec.com/business/support/contact_techsupp_static.jsp

 

Phone numbers to contact Tech Support:-

Regional Support Telephone Numbers:
United States: https://support.broadcom.com (407-357-7600 from outside the United States)
Australia: 1300 365510 ([phone] from outside Australia)
United Kingdom: [phone]

India: Toll-Free 000 800 4401 456 directly

IDD call: [phone]

 

Hope that helps!!

[NRaj]

Call tech support & request them to map this support ID to your account. We had to do this manually.