VMware Carbon Black Cloud Endpoint Standard

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About the details of renewal grace period

  • 1.  About the details of renewal grace period

    Posted Feb 27, 2025 10:11 AM

    Hi Team

    This is Baofu from Japan.
    One customer wants to know about the renewal grace period of Carbon Black Endpoint.
    The following KB states the following
    When your Carbon Black org expires, your services enter a renewal grace period. During this time, you retain full access to all services and data, and you A banner in the console displays the specific renewal grace period end date.
     
    This customer would like to know the specific renewal grace period number in advance.
    In the following technical document, it says that the renewal grace period for EDR is 30 days, is it correct to think the same for Carbon Black Endpoint?
    • Hosted EDR instances shut down after a 30 day grace period. After 60 days they are destroyed and can no longer be restored.

    Thank you very much

    Baofu