Hi IP,
Removed the other files or folders from the location to import the package and still stuck with the same error.
event date="10/10/2022 11:02:30.6738572 +08:00" severity="1" hostName="xxxxxxxxx" source="Altiris.SoftwareManagement.WebApi.ApiControllerExceptionHandlerAttribute.OnException" module="Altiris.SoftwareManagement.WebApi.dll" process="w3wp" pid="6688" thread="242" tickCount="3960866578"><![CDATA[WebApi Controller failure.
Unable to extract file Windows10x64Enterprise21H2\sources\boot.wim due to DataError
[SevenZipWrapper.SevenZipArchiveCustomException @ SevenZipWrapper]
at SevenZipWrapper.SevenZipArchive.Extract(ArchiveEntry entry, String destinationDir, Stream destinationStream, ExtractOptions extractOption)
at SevenZipWrapper.SevenZipArchive.ExtractAll(SevenZipArchive archive, String destinationDir, ExtractOptions extractOption)
at Altiris.SoftwareManagement.WebApi.Controllers.PackageFileUpload.ExtractArchive()
at Altiris.SoftwareManagement.WebApi.Controllers.PackageFileUpload.<Upload>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
The screenshots as follows.
1. Could you please show how looks content of specified folder where you choose .zip file for import into SW library?
The file is in NS server itself.
2. Please show what point fixes you have installed on your ITMS 8.5 RU4 server
Regards,
Ain
Original Message:
Sent: Oct 06, 2022 01:31 AM
From: Igor Perevozchikov
Subject: Windows 10 upgrade with Software Management Solution - error
Good morning Ain!
1. Could you please show how looks content of specified folder where you choose .zip file for import into SW library? This is UNC location or You are using local storage on NS Server itself to choose zipped file for import?
Because I see on your picture that after extracting a zipped file, it shows not only content of iso but there is also unnecessary zipped iso file in the list
Example from my ITMS 8.5 RU4 server to import Windows11 extracted zipped iso files:
2. Please show what point fixes you have installed on your ITMS 8.5 RU4 server
Best regards,
IP.
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Original Message:
Sent: Sep 24, 2022 01:14 PM
From: Ain Abdullah
Subject: Windows 10 upgrade with Software Management Solution - error
Hi,
Followed the steps in this KB for Windows 10 upgrade.
https://knowledge.broadcom.com/external/article/178784
Encountered this error at the Import Software step.
From a.log, found the following errors.
Unable to process schedule: No connection could be made because the target machine actively refused it 127.0.0.1:4010
Computer 51a50b02-7db1-46f7-8830-3f7afdc118d1 trying to register as a task server (version: 8.5.5701) on NS 51a50b02-7db1-46f7-8830-3f7afdc118d1 is not registered as a site server on NS. It may be temporary situation until collections update on the NS is performed. Please make sure that this computer is registered on NS as site server. In case of disaster recovery scenario, run 'NS.Restore Task Servers' Windows Schedule.
The NS Client Task Agent is connected to another NS/task server.
Questions:
- Is it necessary for the NS to connect to itself as a task server?
- Are the 2 errors mentioned above related?
- If not, any suggestion on how to resolve error "Unable to process schedule: No connection could be made because the target machine actively refused it 127.0.0.1:4010"?
Regards,
Ain