I am able to get the issue resolved but whenever any user is trying to use the customized template he is facing the issues but it seems the issue is related with the HTML Code customization .
The guy from customization team is saying the HTML code customization is correct, is there's anything we can check from PGP Gateway?
Original Message:
Sent: May 09, 2023 07:04 AM
From: Ather Mobeen
Subject: Web Email Protection - Issue
Hi ,
I have configured symantec web email protection for the users to receive encrypted mails but currently I am facing an issue that initially any user can successfully create his account and set the password but after setting it the user won't be able to login again.