Endpoint Protection

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  • 1.  Web And Cloud Access Protection and URL Reputation Protection questions

    Posted Sep 18, 2022 11:53 PM
    Hi,

    1. Is there a manual definition file for updating the Web And Cloud Access Protection definition?
    SEP client status is showing "Waiting for updates".

    2. Does the URL Reputation Protection require SEPM to have internet access?
    "Allow Insight Lookup for threat detection" is already enabled but SEP client is still showing "URL Reputation protection is not functioning properly due to an internal configuration error".

    3. Is Web And Cloud Access Protection dependent on URL Reputation Protection?



    Regards,
    Ain


  • 2.  RE: Web And Cloud Access Protection and URL Reputation Protection questions

    Posted Sep 19, 2022 03:13 AM

    Hi,

    1. No
    2. Yes, to https://sp.cwfservice.net.
    3. Verify that you have whitelisted URL's in the document below.

    https://techdocs.broadcom.com/us/en/symantec-security-software/endpoint-security-and-management/endpoint-security/sescloud/Troubleshooting/urls-to-whitelist-for-v129099891-d4155e9710.html


    Original Message