IT Management Suite

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  • 1.  Symantec Management Agent Version Detection

    Posted Jan 19, 2023 09:16 AM
    Hi Experts,
    looking for the fastest way to extract the correct version of the SMA installed on end target.
    when looking in add/remove you see "Symantec Management Agent" and a build number next to it, (which is the exact version you see when you open the SMA), however, this version doesn't appear when you try to search for the services running and / or if you search for the software name using WMIC command.

    what is the best practice that know using a command line which SMA version is currently installed on a target?

    tnx,
    Hagai


  • 2.  RE: Symantec Management Agent Version Detection
    Best Answer

    Posted Jan 19, 2023 09:40 AM
    Edited by Hagai Nachmani Jan 19, 2023 10:10 AM

    Running this powershell command will get you the Altiris version installed...

     $Altiris = New-Object -ComObject Altiris.AeXClient -ErrorAction SilentlyContinue
    write-host $Altiris.Version -ForegroundColor Green




  • 3.  RE: Symantec Management Agent Version Detection

    Posted Jan 19, 2023 10:11 AM
    perfect!! that you WDRAIN1, that's precisely what i was looking for, thank you!

    tnx,
    Hagai


  • 4.  RE: Symantec Management Agent Version Detection

    Posted Jan 19, 2023 12:09 PM
    Not a Problem Hagai

    I found a better powershell command that includes the plugins as well

    Get-CimInstance AltirisAgent_Agents | select Name , version


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  • 5.  RE: Symantec Management Agent Version Detection

    Posted Jan 22, 2023 02:29 AM
    Thank you WDRAIN1,
    Actually the previous one is better, since it gives only the SMA version, so we have something to compare to the EXE https file as well.

    In this new option they are multiple choices and different build numbers....

    Thanks again!

    Tnx,
    Hagai
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  • 6.  RE: Symantec Management Agent Version Detection

    Broadcom Employee
    Posted Jan 22, 2023 11:09 AM

    Actually all agents versions are stored in database and updated after every basic inventory from managed client computers. So all information can be checked from database

    For example, using simple query

    SELECT
    ide.[Name],
    ide.[OS Name],
    ide.[OS Type],
    ide.[DisplayVersion],
    ca.[Agent Name],
    ca.[Product Version] AS [Agent Version],
    ca.[64 Bit]

    FROM Inv_AeX_AC_Client_Agent ca
    JOIN Inv_AeX_AC_Identification ide
    ON ca._ResourceGuid = ide._ResourceGuid

    Best regards,
    IP.



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