SMTP.Office365.com and SEPM

[KATIE URBANK]

I am getting conflicting reports if smtp.office365.com can be used as the Mail Server in SEPM v. 14.2.  We do not have a local smtp server.  To date, I have not been able to get it to work.

Has anyone been able to get this to work?

Thank you.

[Ed Agoff]

It works for me. Since you reference "smtp.office365.com" I assume you are trying option #1 here: How to set up a multifunction device or application to send email using Microsoft 365 or Office 365. You must use the same email address for sender and user name in the SEPM server email server configuration. This would be the same email address that you use to login to outlook.com, and same password.
 

​"Send Test Email" sends a test message using those credentials, to the email address configured for the SEPM administrator currently logged in:


Otherwise check error log "scm-ui-yyyy-mm-dd-hh-mm-ss-mmm.log" in %temp% directory for explanatory errors from the test attempt.

[Chris Takas]

You must verify that SMTP authentication is enabled for the mailbox you are using to send emails.
Otherwise you can use your M365 domain's MX record without authentication, adding the local IP to the domain's SPF record .

[KATIE URBANK]

Thank your for your responses.  It is very much appreciated!  I was finally able to get it to work.  It ended up being a firewall issue, the outgoing email was being blocked from the server.  Once a modification was made to the rule, it worked.

Thanks again!