Manage legacy SEP Clients

[Orlando Martinez]

Hi guys!

One of our clients need to manage a SEP Client 12 (12.1.2015.2015) but the SEPM is 14.3 RU2.

Anyone here knows if it's possible to manage that client with a sylink?

[Uriel Cedillo]

Hi Orlando, 

The version 12.X is not supported more and you cannot manage this versions on SEPM 14.X

Regards

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[Presales Manager]
[Once Soluciones]
[Mexico]
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[Orlando Martinez]

Hi Uriel, thanks for the reply.

I remember reading something like this a long time ago but I can't find any article that mentions it, do you know if there is any technical note?

Just to have a document from Broadcom that says so and give it to the client.

[Uriel Cedillo]

Hi Orlando,

Maybe this link could help you:

End of Support Life for Endpoint Protection 12.1

Broadcom		remove preview
End of Support Life for Endpoint Protection 12.1 Resolution With the end of support life of Endpoint Protection 12.x quickly approaching, Symantec recommends that you upgrade all Endpoint Protection 12.x environments to Endpoint Protection 14. Endpoint Protection 12.x clients no longer download updates from Symantec LiveUpdate, any SEPM (12.x or 14.x), or an internal LiveUpdate Administrator as of May 19th 2021. View this on Broadcom >

Regards

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[Presales Manager]
[Once Soluciones]
[Mexico]
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