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  • 1.  Remote Server Returned 554 5.0.0

    Posted Sep 19, 2022 10:25 AM
      |   view attached
    Hi folks.

    Some emails are showing the message shown in the attached image.

    Could anyone help me understand why?

    Thanks.



  • 2.  RE: Remote Server Returned 554 5.0.0

    Broadcom Employee
    Posted Sep 20, 2022 06:35 AM
    Hi,

    That error is not coming from the Broadcom servers, but from the recipient's server (h002.tcu.gov.uk, as shown in the message).  A bit of googling suggests that the server is IBM Domino / Lotus Notes.  The message suggests that the message causing the problem has further messages attached, possibly, which in turn have other messages attached - but that is just a guess.  I suggest you get in touch with the admin of the recipient server if you can; or try sending the messages without attachments.

    Paul