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  • 1.  RBL Cancellation Request

    Posted Sep 26, 2022 04:08 PM
    Hello, this is the computerization team of VC Co., Ltd.

    Recently we noticed that our servers are unable to send messages to email relays running Symantec products. A lot of connection attempts has been refused with the following response:


    I checked our networks against the https://ipremoval.sms.symantec.com/ and some of IPs were found to have a negative reputation in the Symantec RBL indeed. The explanation was:

    IP 58.224.116.252 does not have any bad reputation

    Security measures against spam in the server have been completed, so I request to cancel the BL.


  • 2.  RE: RBL Cancellation Request

    Broadcom Employee
    Posted Sep 27, 2022 04:07 AM
    Hi,

    Your IP is listed on multiple public block lists, and that is the likely reason the emails are being dropped. This is something you must do with the respective lists.

    https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a58.224.116.252&run=toolpage

    Status Problem LISTED SERVICESNET 58.224.116.252 was listed  
    2100 39 Ignore
    Status Problem LISTED SORBS DUHL 58.224.116.252 was listed  
    3600 8 Ignore
    Status Problem LISTED UCEPROTECTL2 58.224.116.252 was listed  
    2100 6 Ignore
    Status Problem LISTED UCEPROTECTL3 58.224.116.252 was listed  
    Thanks
    Roberto
    Original Message