Unable to Use Symdiag

[Sulman Mushtaq Mushtaq Hussain]

Hello everyone. I am unable to use Symdiag. I have tried different versions of Symdiag and in different environments. Endpoints have complete internet access. Please see the attached screenshot. Does Symantec is having an issue in the backend? 


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Symantec Enthusiast
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[John Owens]

Hi There,

This is a known issue we are currently investigating on our end. As soon as we have updates I will post them here.

Thanks,

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John Owens
Principal Product Support
Symantec
United States
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[the_techie]

Hi John, 

Is there any article or engineering ticket for this issue?

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the_techie
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[John Owens]

Not publicly available no. It is being worked on by Symdiag team and SRL.

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John Owens
Principal Product Support
Symantec
United States
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[John Owens]

https://knowledge.broadcom.com/external/article/198757/ 

Please check in here for updates to this issue.

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John Owens
Principal Product Support
Symantec
United States
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[the_techie]

Thank you John.

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the_techie
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[John Owens]

This issue is now resolved with Symdiag v 2.1.282

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John Owens
Principal Product Support
Symantec
United States
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[siva guthula]

Hello Team,

I am getting same error in all  windows 7 systems, is there any dependence issue, can anyone confirm please. Tried with latest version.




Regards,
Siva.