Symantec Encryption Desktop Error

[Marinos Kozompolis]

Hi all.

One user of our enterprise while he is opening the PGP Symantec Encryption Desktop receives the below NOTE with a warning:

NOTE: This service is disabled. Security policies will not be applied.

That happened today suddenly. He can Decrypt PGP emails but cannot send.

I restarted the service and the laptop as well but the issue persist.

Please see below.

Any idea for that please.

Thank you

Edited by @Ravi - Removed the image which has sensitive data from public post to prevent it from being scraped.​

[Ravi Kumar B]

Hi @Marinos Kozompolis,

For better reach, I Request you to post the query in the Endpoint Encryption community Or Create a technical case

Thank you,

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Regards,
Ravi Kumar
Customer Care Community Admin
Broadcom Software
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