Broadcom Customer Care

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  • 1.  LSI Megaraid 9361-8i VD gone - how to recover?

    Posted Oct 21, 2022 06:24 AM

    Hi community,

    I'm searching for a way to recover our raid. 

    We have a LSI Megaraid 9361-8i running in HP Z8 on Windows 10. 

    One drive did fail and VD was degraded but the rebuild started some time later. VD was present all the time. After rebuild, I managed to copy some TBs of data without any issue. 

    After a clean shutdown and a new boot today, VD don't show up anymore and disk manager asks for initialization of the VD. LSI Storage Authority don't show any errors, it's just Windows which doesn't recognize the drive. 

    I'm thankful for any help!

    Martin



  • 2.  RE: LSI Megaraid 9361-8i VD gone - how to recover?

    Broadcom Employee
    Posted Oct 27, 2022 09:17 AM
    Hi @Martin Ritter,

    We do not have a support community for this product. Please use the following link to get support for MegaRAID and HBAs.
    https://www.broadcom.com/support/storage


    Knowledge Base
    How do I create a support ticket for LSI storage products?


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    Regards,
    Ravi Kumar
    Customer Care Community Admin
    Broadcom Software
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