Broadcom Customer Care

 View Only
  • 1.  My email regarded as spam for no reason.

    Posted Feb 23, 2022 03:07 AM
    I sent an email to an government agency. This is not the first time I sent to that email.
    But this time round, my email was rejected. An email from Symantec with the following message was sent to me:

    This is the mail delivery agent at Symantec Email Security.cloud.
    I was unable to deliver your message to the following addresses:
    Reason: 550 5.7.1 Message rejected as spam by Content Filtering.
    Since it is an urgent email, the flawed content filtering is wasting a lot of my time. Can someone here help me out?


  • 2.  RE: My email regarded as spam for no reason.

    Broadcom Employee
    Posted Feb 23, 2022 04:00 AM
    Hello @hw Tan,

    As per your question. I understand you are having a technical issue.
    For better reach, I Request you to post the question in the Email Security. cloud community from the below link.

    https://community.broadcom.com/symantecenterprise/communities/community-home/digestviewer?communitykey=f5d62f53-a337-4805-842f-e5bc06329b21&tab=digestviewer

    I hope this helps!​​​​

    ------------------------------
    Regards,
    Ravi Kumar
    Customer Care Community Admin
    Broadcom Software
    ------------------------------