Broadcom Customer Care

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  • 1.  Just trying to renew ...

    Posted Jan 10, 2022 09:37 AM
    Edited by Jason McClellan Jan 10, 2022 09:37 AM
    This is the Second and last time I try to renew. I have been trying for over a month to get a renewal. I have contacted Provantage, CDW and you. No Response from you at all.  Provantage, CDW cant seem to get a reply from you. Since broadcom took over it all went to hell. Figured as much.

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    Greg Smith
    Dempsey Vantrease & Follis, PLLC
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    Edited by @Ravi Kumar B - Removed Address, Phone numbers from public post to prevent them from being scraped.


  • 2.  RE: Just trying to renew ...

    Broadcom Employee
    Posted Jan 10, 2022 09:55 AM
    Hi Greg,

    To discuss the renewal of your product, please get in touch with a Partner from here and you should be able to renew without any issues.
    https://www.broadcom.com/how-to-buy/partner-distributor-lookup?country=United+States&distributor=Distribution+Partner&region=Americas&type=Symantec

    I hope this helps!

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    Regards,
    Ravi Kumar
    Customer Care Community Admin
    Broadcom Software
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