Symantec Cloud removal tool

[Brodie Skriveris]

We've taken over support for a customer and they have a handful of Symantec Cloud installs which are blocking our new AV product. I've contacted support and was told because they don't have a valid subscription they can't help me and to try posting here (What?)

I need the removal tool, which your KB says to download the most recent product to gain access to, which obviously I cannot do. I'm looking to remove the following applications:

Symantec Endpoint Protection 22.15.2.26
Symantec.cloud 3.00.31.2817
Symantec.cloud Agent 3.00.31.2817
Symantec Cloud - Endpoint Protection 6.90.00.869 & 7.30.00.935

[Heena Tabassum]

Hi Brodie Skriveris, 

I encourage you to post your query on Symantec Endpoint Protection Community for the information.

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Regards, 
Heena Tabassum
Customer Care Community Admin
Broadcom
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[Osvaldo Arron]

Hi everyone, I've been following different instructions on how to uninstall SEPC, via any script possible, but I still can't get it to work.

Does anyone have experience remotely removing the software? We're switching to Sophos and it's not automatically removing the existing AV.

Thanks in advance



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