Houston Security User Group

 View Only
  • 1.  SEP 12.1.2100 2093 will not install Unamanged Client on Windows 8

    Posted Jul 15, 2013 02:43 PM

    I have SEP 12.1. 2100 2093 Unmanged package that will NOT install and the SEP Logs give me no valid reason why. Just a Roll back.

     

    Any suggestions or ideas?



  • 2.  RE: SEP 12.1.2100 2093 will not install Unamanged Client on Windows 8

    Posted Jul 15, 2013 02:45 PM

    This issue is fixed in RU3. See here:

    http://www.symantec.com/docs/TECH203996

    If you still want to install RU2 MP1 than remove KB2781197 and disable Windows Defender and try the install again.



  • 3.  RE: SEP 12.1.2100 2093 will not install Unamanged Client on Windows 8

    Posted Jul 15, 2013 02:51 PM

    Symantec Endpoint Protection client fails to install to recently updated Windows 8 computers



  • 4.  RE: SEP 12.1.2100 2093 will not install Unamanged Client on Windows 8

    Posted Jul 17, 2013 01:01 PM

    Follow the following steps:

     1 Disable the Windows Defender. 2 Disable Windows firewall. 3 Disable the UAC. 4 Uninstall the Windows update KB2781197. 5 Enable the remote Registry.



  • 5.  RE: SEP 12.1.2100 2093 will not install Unamanged Client on Windows 8

    Posted Jul 17, 2013 01:24 PM

    Re disabling UAC, we found in Win 7  that UAC was not fully disabled until after another system restart.

    I wonder whether Win 8 is the same.

    Thanks



  • 6.  RE: SEP 12.1.2100 2093 will not install Unamanged Client on Windows 8

    Posted Jul 17, 2013 06:24 PM

    TECH203996 worked perfectly for me.



  • 7.  RE: SEP 12.1.2100 2093 will not install Unamanged Client on Windows 8

    Posted Jul 17, 2013 06:51 PM

    Don't forget to mark the post as solution :)



  • 8.  RE: SEP 12.1.2100 2093 will not install Unamanged Client on Windows 8

    Posted Jul 18, 2013 02:00 AM

    Hi

    Please install SEP 12.1.3 RU3

    Regards