I'm having a problem with my helpdesk email inboxes. There were working fine previously. I have 3 inboxes and they are IMAP and were creating new incidents wonderfully. I recently had to do a repair because my task automation fields were blank, as per KB34275, I did a repair on my alertmanager.msi. Since then, my notification server is not processing any emails. No errors, it just looks like it doesn't event attempt to connect. I check the inbox in the List E-mail Inboxes in the helpdesk admin area and the "Last attempt" field never changes. If I deactivate the inbox and process the emails manually, it works. Why has auto-checking of the email inboxes stopped? I've looked everywhere and can't find a solution!
Help!
Thanks in advance!