Symantec Encryption Product Community

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  • 1.  No Recovery Method

    Posted Oct 22, 2021 06:20 PM
    Hi Folks,

    IDK if you already face this issue but randomly we are having some trouble with some users that when needed to recover their encryption with the option F4, it shows that no recover methods are available for that account:



    Do you have any workaround for this?

    Thanks in advance.