EMEA Endpoint Management and Mobility Group (EMM)

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  • 1.  Symantec is blocking ftp login

    Posted Jul 23, 2013 06:36 AM
      |   view attached

    HI All,

     

    I have configured ftp allows policy and all other traffic block but it allow to me open link of my ftp://ftp2.cipla.com but not allow to me login into that.

    I allowed in firewall rule port no. 20,21

    I found in Symantec ntp traffic logs every time ftp query Hit on different remote port for more details you can check ftp logs.

    Is it because of Symantec antivirus or any else reason for this ?

    Attachment(s)

    7z
    ftp fw logs.7z   10 KB 1 version


  • 2.  RE: Symantec is blocking ftp login

    Posted Jul 23, 2013 06:40 AM
    Did you allow for both incoming and outgoing?


  • 3.  RE: Symantec is blocking ftp login

    Posted Jul 23, 2013 07:50 AM

    HI, 

    Have you check the Trafic logs from SEPM.

    Whcih rule is causing the issue?

    Regards

    Ajin

     



  • 4.  RE: Symantec is blocking ftp login

    Posted Jul 23, 2013 08:14 AM

    Hi,

    Check this Artical

    Symantec Endpoint Protection (SEP) firewall denies FTP access from client even if FTP service is allowed to access

     

    Article:TECH165200 | Created: 2011-07-21 | Updated: 2011-08-15 | Article URL http://www.symantec.com/docs/TECH165200

     



  • 5.  RE: Symantec is blocking ftp login
    Best Answer

    Trusted Advisor
    Posted Jul 23, 2013 09:00 AM

    Hello,

    You may like to check these Threads with similar issue:

    https://www-secure.symantec.com/connect/forums/sep-firewall-blocking-outbound-ftp-connections

    https://www-secure.symantec.com/connect/forums/setup-ftp-access-using-network-threat-protection

    and this Article:

    Symantec Endpoint Protection (SEP) firewall denies FTP access from client even if FTP service is allowed to access

    http://www.symantec.com/docs/TECH165200

    Hope that helps!!



  • 6.  RE: Symantec is blocking ftp login

    Posted Jul 24, 2013 03:09 AM

    yes and also remote and local port



  • 7.  RE: Symantec is blocking ftp login

    Posted Jul 24, 2013 03:13 AM

    Hi AjinBabu

     

    no, how i can check it ?

    firewall rules is preventing this



  • 8.  RE: Symantec is blocking ftp login

    Broadcom Employee
    Posted Jul 24, 2013 03:19 AM

    you can check the traffic log.

    did you get a chance to look into this article

    http://www.symantec.com/business/support/index?page=content&id=TECH165200