Automic Workload Automation

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  • 1.  Upgrading the Service Manager

    Posted May 31, 2023 07:29 AM

    Hi All,

    we are planning to upgrade our Automic version from 12.3 to 21.0.5. what steps needs to be done in terms of service manager and CAPKI?
    I have already studied the document but i am not clear on the steps. can anyone help me with this?

    Regards,
    Shravan Shetty 



  • 2.  RE: Upgrading the Service Manager

    Posted Jun 01, 2023 02:32 AM

    HelLo @Shravan shetty

    You can use Centralized Agent Upgrade to Upgrade both Agent and Service Manager.
    For CAPKI, you need to upgrade it first before the Service Manager.



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    Regards,
    Carlos
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  • 3.  RE: Upgrading the Service Manager

    Broadcom Employee
    Posted Jun 01, 2023 03:02 AM
    Edited by Sneha Lalitha Yelugure Jun 01, 2023 03:08 AM

    Please check below documentation links service manager and CAPKI installations.

    https://docs.automic.com/documentation/webhelp/english/ALL/components/DOCU/21.0.6/Automic%20Automation%20Guides/Content/ServiceManager/ServiceManager.htm?tocpath=Administering%20and%20Configuring%7CManaging%20your%20Automic%20Automation%20System%7CServiceManager%7C_____0

    CAPKI - Securing the ServiceManager

     

    For any issues you can log a case with Broadcom Support, we will assist you.

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    Sneha lalitha Yelugure
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  • 4.  RE: Upgrading the Service Manager

    Broadcom Employee
    Posted Jun 01, 2023 06:34 AM

    Hi Shravan,

    You can check the below docs for the Service manager and CAPKI installations

    https://docs.automic.com/documentation/webhelp/english/ALL/components/DOCU/21.0.6/Automic%20Automation%20Guides/Content/ServiceManager/CAPKI.htm?Highlight=CAPKI#link6

    https://docs.automic.com/documentation/webhelp/english/ALL/components/DOCU/21.0.3/Automic%20Automation%20Guides/Content/Installation_Manual/AE/InstalltheAE_ServiceManager.htm

    I could see some tutorials on configuration, check this out 

    https://youtu.be/64trJo7pgCc   - Windows

    https://www.youtube.com/watch?v=kQZ7_JeP4C0 - UNIX

    For any further help, you can log a ticket to Broadcom Support


    Regards
    Sneha




  • 5.  RE: Upgrading the Service Manager

    Broadcom Employee
    Posted Jun 01, 2023 06:34 AM

    Hi Shravan,

    You can check the below docs for the Service manager and CAPKI installations

    https://docs.automic.com/documentation/webhelp/english/ALL/components/DOCU/21.0.6/Automic%20Automation%20Guides/Content/ServiceManager/CAPKI.htm?Highlight=CAPKI#link6

    https://docs.automic.com/documentation/webhelp/english/ALL/components/DOCU/21.0.3/Automic%20Automation%20Guides/Content/Installation_Manual/AE/InstalltheAE_ServiceManager.htm

    I could see some tutorials on configuration, check this out 

    https://youtu.be/64trJo7pgCc   - Windows

    https://www.youtube.com/watch?v=kQZ7_JeP4C0 - UNIX

    For any further help, you can log a ticket to Broadcom Support



    ------------------------------
    Sneha lalitha Yelugure
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