Explain the request one more time, please.
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Cătălin Fărcășanu
Senior Consultant
SolvIT Networks
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Original Message:
Sent: May 31, 2023 10:45 AM
From: Venkat Shiva Jutoori
Subject: To Keep ServiceNow Ticket in "Resolve State" for Critical Alarm Even after it is Cleared from console
Hi Community
How to keep a ServiceNow ticket in the "Resolve State" for a Critical alarm , even after the alarm has been cleared From the Spectrum Console
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Thanks and Regards
Venkat
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