DX Unified Infrastructure Management

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  • 1.  Robot appears as a device and not as a virtual machine

    Posted Jun 29, 2022 06:04 PM
      |   view attached
    Buenas tardes

    Dear Community I have the following situation I have 2 robots that in the ump port seem to me as dedicated: Device and not as it should be Dedicated: Virutal machine and with another origin that is not the one configured Attachment image



  • 2.  RE: Robot appears as a device and not as a virtual machine

    Posted Jul 06, 2022 08:24 AM
    It's my guess you are using OC and not UMP. 
    This happens when the system is first added to UIM via a remote monitoring probe. 
    Go to OC > Inventory > select it > 3 dots menu > delete devices > uncheck all three options and delete. 
    Go to OC > setup wizard > discover devices > pick the discovery_agent at the hub that has the device > no need for credentials, just go to scope and add one with the device IP address.