CA Service Management

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  • 1.  Mass Retire Knowledge Category and Documents

    Posted Aug 15, 2022 12:32 PM
    Is there an easy way to select a large number of documents and do a mass retire of them or retire an entire category (folder) with all of its documents?



    thank you
    TheKatherine


  • 2.  RE: Mass Retire Knowledge Category and Documents

    Posted Aug 23, 2022 10:06 AM
    Other than fetching the docs in scope, i.e. by using index_doc_links and setting their status_id to retire(80), preferable by webservice or spel, I am not aware of any shorter way for this.
    Kind Regards
    ...Michael