Integration of Opsgenie with Dx Netops Spectrum

[Talha Bashir]

Dear Team 

we have a requirement of Integration of Opsgenie system with our CA spectrum. As per Support Engineer OOB integration is not possible. Please suggest some way forward to achieve this task.

[Catalin Farcasanu]

You should first define the exact requirement. Integration does not say to much. What sort of integration? Aside from that, SPECTRUM has Restful API. I would go down that path with any integration of non default third party solutions.

For sending out alarms at the time of their creation, you can use SANM and AlarmNotifier, based on the assumption that what you need is some some sort of integration with a ticketing system.

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Cătălin Fărcășanu
Senior Consultant
SolvIT Networks
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[Robert Kettles]

From their website, it looks like you would want to send alarm information to Opsgenie.  As Catalin mentioned, SANM and AlarmNotifier is a great way to do this for policy based notification.  You could start off simple by calling Lamp from the SetScript, UpdateScript, and ClearScripts with the appropriate parameters to pass alarm information over.  You could also use curl to call the REST API directly.  I've done that with integrations with other systems but not Opsgenie.  Finally, there is a Python API for Opsgenie as well.  The AlarmNotifier scripts happen to be shell scripts but they could just as easily be Python (I've seen Perl in the past) scripts instead.  All that matters is that AlarmNotifier is able to execute something and that it will read passed parameters and environmental variables. 

-Rob