Layer7 API Management

 View Only
  • 1.  Error during upgrade activity

    Posted Dec 02, 2022 04:50 AM
    Hi Experts,

    During upgrade activity for Mobile API Gateway with AMI, customer received below error 

    Exception configuring gateway: Error saving configuration 'Error during node configuration 'Database connection error 'Access denied for user 'ssgdb'@'' (using password: YES)'.''

    Customer did try configuring via headless and application command line (cat /root/create-node.properties | /opt/SecureSpan/Gateway/config/bin/ssgconfig-headless create) but received same error.

    Appreciate any advice on this.

    Thanks,
    Atifah


  • 2.  RE: Error during upgrade activity

    Broadcom Employee
    Posted Dec 02, 2022 11:22 AM
    Hello, Atifah. If you haven't already, you should open a support case to assist with this problem.

    ------------------------------
    Ben Urbanski
    Product Manager, API Gateway
    Layer7 API Management
    ------------------------------