Symantec Privileged Access Management

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Customer not able to work with two RDP sessions. He gets error. PAM-UI-10003:

  • 1.  Customer not able to work with two RDP sessions. He gets error. PAM-UI-10003:

    Posted Jun 24, 2022 01:05 PM
    He gets error. PAM-UI-10003: Failed to connect to server, check your network connection.

    Had user clear cache and reboot his device. Still same. I tested the same device as me and was able to access. Had the customer try to reset the filter same error. User was using Cisco AnyConnect and will reach out to the team Lead to verify that this is OK. Will test 2 devices as customer next.




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    Everton Foster Sr.
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