Automic Workload Automation

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  • 1.  Automic Automation 21.0.5 Hotfix 2 has been released and is available for download

    Broadcom Employee
    Posted Mar 28, 2023 01:11 PM

    Automic Automation 21.0.5 Hotfix 2 has been released and is available for download.

    Please see the release announcement:
    https://support.broadcom.com/external/content/ReleaseAnnouncements/0/21991



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    Kaj Wierda
    Sr. Product Line Manager | Automation

    Broadcom Software
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  • 2.  RE: Automic Automation 21.0.5 Hotfix 2 has been released and is available for download

    Broadcom Employee
    Posted Mar 29, 2023 04:53 PM

    IMPORTANT UPDATE
    An issue has been identified with the Unix Agent in 21.0.5 HF2, so HF3 (including the Unix Agent only) is planned for release ASAP.

    UNIX Agent may not reconnect automatically after an unintended disconnect (e.g., due to a network failure).

    Workaround: Kill the listener process of the respective Unix agent and restart the agent with Service Manager or manually. The Unix agent will then reconnect.

    The 21.0.5 HF2 release notes have been updated accordingly.

    HF2 includes fixes for AE and other components. HF3 will only be the Unix Agent. It will be necessary to apply both where Unix Agents are in use.



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    Kaj Wierda
    Sr. Product Line Manager | Automation

    Broadcom Software
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  • 3.  RE: Automic Automation 21.0.5 Hotfix 2 has been released and is available for download

    Posted Mar 30, 2023 10:42 AM

    "HF2 includes fixes for AE and other components. HF3 will only be the Unix Agent. It will be necessary to apply both where Unix Agents are in use."

    Just to clarify, if we are currently on AE 21.0.5 HF1 but our agents are still on v12.3.9, we shouldn't upgrade the Linux agent to 21.0.5 HF3 unless we upgrade our AE to 21.0.5. HF2?

    We just upgraded the AE and I have been preparing to start upgrading agents.




  • 4.  RE: Automic Automation 21.0.5 Hotfix 2 has been released and is available for download

    Broadcom Employee
    Posted Mar 30, 2023 02:36 PM

    Hi Jared,

    The 21.0.5 HF3 Unix agent will work with any AE version 21.x. That said, we recommend the AE be at an equal or higher version than the agent, which would be equivalent to upgrading to HF2 as the only change between it and HF3 is the Unix agent update. You will be OK running 21.0.5 HF1, though please consider the release announcement for HF2 for the fix list (linked above by Kaj). 

    Thank you,

    -Shannon



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    _______________________________________
    Shannon Hebert
    Head of AOD Automation Support
    Broadcom Software | Agile Operations Division
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  • 5.  RE: Automic Automation 21.0.5 Hotfix 2 has been released and is available for download

    Posted Mar 31, 2023 05:11 AM

    Hi Kaj,

    We upgraded to 21.0.5 and we are already facing the agent disconnect issue. The listener process dies every day and we are killing the agent process and starting the agent manually. There is already a support ticket open for this issue. 
    Should we wait for HF3 to be released? 
    Do we have to install HF1 and HF2 before we install HF3?

    Regards,
    Sunil