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Not receiving any digest emails or any emails from community site

  • 1.  Not receiving any digest emails or any emails from community site

    Posted Mar 13, 2024 10:29 AM

    I opened a support case for the support portal (not sure it will go to the right team though), about this.  Since rejoining the communities 9 months ago with a new company an email address, I have not received any digest emails or any emails from the community site.  I tried all settings and multiple emails and have ruled out spam folders etc.

    Can you please review my account and make sure it is not connected to my old company email address or whatever the issue is please.



  • 2.  RE: Not receiving any digest emails or any emails from community site

    Community Manager
    Posted Mar 13, 2024 11:48 AM

    @Neil Goodwin   let me check to see if your profile is setup to receive notifications and if you email is not blocked on the backend.   Thx  Jason McClellan, Platform Admin



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    Thank you
    Jason
    Broadcom Community Platform Admin, IT
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    Original Message