Request you to try clean install of WS using below steps and update if everything works fine-
1. Clean Uninstall Workstation Pro by following below:
a) Uninstall WS Pro/Player.
b) Go to this location - C:\ProgramData\VMware and delete the folders for VMware Workstation and VMware Player.
c) Go to this location - C:\Users\dtomar\AppData\Roaming\VMware and delete all the files inside
d) Go to this location - C:\Program Files (x86)\VMware and delete the folders for VMware Workstation and VMware Player.
5) Install WS Pro/Player
2. Please stop related services
if any by "sc stop serviceName" in cmd with administrative with priviledge
sc stop VMUSBArbService
sc stop hcmon
sc stop vmusb
3. Remove drivers:
del
C:\Windows\System32\drivers\hcmon.sys
del
C:\Windows\System32\drivers\vmusb.sys
remove hcmon, vmusb from here
C:\Windows\System32\DRVSTORE
4. Remove registry related to WS
Pro:
reg delete
"HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc." /f
reg delete
"HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\VMware, Inc." /f
5.
a.Stop 'VMware USB Arbitration service'
from services.msc if running.
b.Delete below registry entries for
i."VMUSBArbService from
"Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VMUSBArbService"
ii."Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\vmusb"
c.Delete same entries from
CurrentControlSet001 if any.
6. Delete usb folders from
"C:\Program Files (x86)\Common Files\VMware\USB"
7. Delete hcmon and vmusb
from C:\Program Files\Common
Files\VMware\Drivers\hcmon & C:\Program Files\Common
Files\VMware\Drivers\vmusb
8. Reboot your system and
install WS Pro.
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Original Message:
Sent: Sep 07, 2025 07:12 PM
From: hallucination
Subject: Windows 11 24h2: Failed to connect pipe to virtual machine
Clean install W11 (24h2) and VMware (17.6.4)
I create a new virtual machine with this problem, the old virtual machines saved on the second hard drive also have it...
installed, reinstalled. repaired, nothing works.
vmware-vmplayer-16836.log (as user)
vmware-ui-17620.log (as admin)
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