VMware Workstation

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  • 1.  Windows 11 24h2: Failed to connect pipe to virtual machine

    Posted Sep 07, 2025 07:49 PM

    Clean install W11 (24h2) and VMware (17.6.4)

    I create a new virtual machine with this problem, the old virtual machines saved on the second hard drive also have it...

    installed, reinstalled. repaired, nothing works.

    vmware-vmplayer-16836.log (as user)

    vmware-ui-17620.log (as admin)



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    Attachment(s)

    log
    vmware-ui-17620.log   30 KB 1 version
    log
    vmware-vmplayer-16836.log   38 KB 1 version


  • 2.  RE: Windows 11 24h2: Failed to connect pipe to virtual machine

    Broadcom Employee
    Posted Sep 08, 2025 01:13 AM
    Edited by Dhairya Tomar Sep 08, 2025 01:14 AM

    Request you to try clean install of WS using below steps and update if everything works fine-

    1. Clean Uninstall Workstation Pro by following below:

        a) Uninstall WS Pro/Player.

        b) Go to this location - C:\ProgramData\VMware and delete the folders for VMware Workstation and VMware Player.

        c) Go to this location - C:\Users\dtomar\AppData\Roaming\VMware and delete all the files inside

        d) Go to this location - C:\Program Files (x86)\VMware and delete the folders for VMware Workstation and VMware Player.

    5) Install WS Pro/Player

    2. Please stop related services
    if any by "sc stop serviceName" in cmd with administrative with priviledge


    sc stop VMUSBArbService


    sc stop hcmon


    sc stop vmusb


    3. Remove drivers:


    del
    C:\Windows\System32\drivers\hcmon.sys


    del
    C:\Windows\System32\drivers\vmusb.sys


    remove hcmon, vmusb from here
    C:\Windows\System32\DRVSTORE


    4. Remove registry related to WS
    Pro:


    reg delete
    "HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc." /f


    reg delete
    "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\VMware, Inc." /f


    5. 


         a.Stop 'VMware USB Arbitration service'
    from services.msc if running. 


         b.Delete below registry entries for 


             i."VMUSBArbService from
    "Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VMUSBArbService"


            
    ii."Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\vmusb"


         c.Delete same entries from
    CurrentControlSet001 if any. 


    6. Delete usb folders from
    "C:\Program Files (x86)\Common Files\VMware\USB"


    7. Delete hcmon and vmusb
    from  C:\Program Files\Common
    Files\VMware\Drivers\hcmon & C:\Program Files\Common 


            Files\VMware\Drivers\vmusb


    8. Reboot your system and
    install WS Pro.

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  • 3.  RE: Windows 11 24h2: Failed to connect pipe to virtual machine

    Broadcom Employee
    Posted Sep 11, 2025 01:36 PM

    When you attempt to power on a VM, do you know if the vmware-vmx.exe process starts at all?

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