vsphere Login prompt: invalid credentials

[roc_lee]

hi，my software env:VMware vCenter Server 7.0.1.00100 . 

Login to vSphere prompt: invalid credentials . 

 

I was able to log in normally before. It is estimated that I haven't logged in for 1-3 months. I looked at vsca's /var/log/VMware/ssowebsso.log . Log display: "2021-08-23T08:55:00.224Z ERROR websso[33:tomcat-http--2] [CorId=ae6d87be-dfa8-48d7-bec5-46f33289876d] [com.vmware.identity.idm.server.IdentityManager] Failed to authenticate principal [[e-mail]] for tenant [yxyz.local]
com.vmware.identity.idm.IDMLoginException: Access denied".

My solution steps: 1. I tried to reset the password and use the command vdcadmintool. 2. I also tried to restart vsca. But login is still the

same.

 

 

this is question pic.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[Scott Vessey]

1. This should be in the vSphere area, expect a moderator to move it for you.

2. Log dump text should be in a “spoiler”, click the triangle icon on the post editor toolbar to add one, see example below:

[roc_lee]

I entered the wrong account number.  It should be entered [e-mail]