Backup & Recovery

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  • 1.  VDP backup error, failed to download VM metadata, request help!!! ...

    Posted Mar 07, 2019 07:00 AM

    VDP configuration and installation are normal, but backup error, backup can not continue, although you see            Fail to download VM metadata, try later, but I don't know what the problem is.            The error log is as follows. Ask for help:

    --------------------------------------------------------------------------------------------------------

    -----  START avvcbimage log 2019-03-07 11:38:09 CST  [7.2.180-167 Linux-x86_64]

    --------------------------------------------------------------------------------------------------------

    2019-03-07T11:38:09.033-08:00 avvcbimage Info <5008>: Logging to /usr/local/avamarclient/var/test2-1551929879509-3306f8eb7116f7c3e2b9e9e59a4c3a0c591e4e98-1016-vmimagel.log

    2019-03-07T11:38:09.033-08:00 avvcbimage Info <5174>: - Reading /root/.avamar

    2019-03-07T11:38:09.033-08:00 avvcbimage Info <5174>: - Reading /usr/local/avamar/etc/usersettings.cfg

    2019-03-07T11:38:09.034-08:00 avvcbimage Info <5174>: - Reading /usr/local/avamarclient/var/avvcbimage.cmd

    2019-03-07T11:38:09.034-08:00 avvcbimage Info <5174>: - Reading /usr/local/avamarclient/var/avvcbimageAll.cmd

    2019-03-07T11:38:09.038-08:00 avvcbimage Info <6673>: CTL listening on port 52565

    2019-03-07T11:38:09.040-08:00 avvcbimage Info <10684>: Setting ctl message version to 3 (from 1)

    2019-03-07T11:38:09.040-08:00 avvcbimage Info <16136>: Setting ctl max message size to 268435456

    2019-03-07T11:38:09.043-08:00 avvcbimage Info <40636>: SSL Certificate Thumbprint: 58:92:C8:7E:11:CE:AB:36:92:8A:60:40:30:CE:D8:CC:53:F1:40:1C

    2019-03-07T11:38:09.043-08:00 avvcbimage Info <0000>: job type = 4

    2019-03-07T11:38:09.064-08:00 avvcbimage Info <18664>: Login(https://vcsa01.lntmh.com:443/sdk) Datacenter: 'New Core Business'

    2019-03-07T11:38:09.064-08:00 avvcbimage Info <19728>:      - connected to 'VirtualCenter' - version: 'VMware vCenter Server 6.7.0 build-10244857',  apiVersion:'6.7.1'

    2019-03-07T11:38:09.130-08:00 avvcbimage Info <14692>: Login test is OK.

    2019-03-07T11:38:09.236-08:00 avvcbimage Info <40726>: VM Config Info: VMX version 4(F), ctk enabled(T), fault tolerant (F), Guest OS Red Hat Enterprise Linux 6 (64-bit), Cloud UUID = NoUUID. version=13

    2019-03-07T11:38:09.255-08:00 avvcbimage Info <40727>: VM Guest Info: GuestOS Family = linuxGuest, Guest Full Name = CentOS 4/5 or later (64-bit), Guest OS State = running, Tools Running = guestToolsRunning,  Tools Version Status = guestToolsUnmanaged

    2019-03-07T11:38:09.324-08:00 avvcbimage Info <14625>: WorkOrder Disk Info:

       Prior Disk '2000': file(base):'[Macrosan_AutoTier_Lun03] ZYLWEB01/ZYLWEB01.vmdk', backItUp=1

                    snapshot file:'[Macrosan_AutoTier_Lun03] ZYLWEB01/ZYLWEB01.vmdk'

                    prior size(KB):0, current size(KB):367001600, match=0

                    prior change block ID:''

                    Datastore:'Macrosan_AutoTier_Lun03' Directly Accessible=1

    2019-03-07T11:38:09.424-08:00 avvcbimage Info <40637>: Proxy Host Name=esxi29.lntmh.com(6.7.1 build-10302608)

    2019-03-07T11:38:09.507-08:00 avvcbimage Info <40638>: VM Host Name=esxi30.lntmh.com(6.7.1 build-10302608)

    2019-03-07T11:38:09.507-08:00 avvcbimage Info <19547>: Using Simultaneous Workorders method

    2019-03-07T11:38:09.507-08:00 avvcbimage Info <19652>: Updated cache lookup

    2019-03-07T11:38:09.507-08:00 avvcbimage Info <19587>: Create cache lock file succeeded

    2019-03-07T11:38:09.507-08:00 avvcbimage Info <19588>: usLockFile: /usr/local/avamarclient/bin/var1.lck

    2019-03-07T11:38:09.508-08:00 avvcbimage Info <11979>: proxy VM DNS name is: 127.0.0.2,vdp01.lntmh.com,vdp01,192.168.101.126

    2019-03-07T11:38:09.508-08:00 avvcbimage Info <18672>: proxy VM Instance name is: vdp01.lntmh.com-proxy-1

    2019-03-07T11:38:09.508-08:00 avvcbimage Info <17793>: proxy VM Moref is: vm-5063

    2019-03-07T11:38:09.508-08:00 avvcbimage Info <16010>: vCenter 'New Core Business' is vcsa01.lntmh.com

    2019-03-07T11:38:09.508-08:00 avvcbimage Info <11981>: VM's host is esxi30.lntmh.com

    2019-03-07T11:38:09.508-08:00 avvcbimage Info <11982>: VM's primary storage location is [Macrosan_AutoTier_Lun03] ZYLWEB01/ZYLWEB01.vmx

    2019-03-07T11:38:09.508-08:00 avvcbimage Info <11983>: VM's vCenter ID is vm-3973

    2019-03-07T11:38:09.508-08:00 avvcbimage Info <19658>: change block file: VmImage1_changefilemap.tmp

    2019-03-07T11:38:09.541-08:00 avvcbimage Info <11984>: VM's backup account on vdp01.lntmh.com is /vcsa01.lntmh.com/VirtualMachines/ZYLWEB01_UBfzB1oMmAggk1yC18TNtA

    2019-03-07T11:38:09.541-08:00 avvcbimage Info <11986>: Changed block tracking is engaged for this VM

    2019-03-07T11:38:09.541-08:00 avvcbimage Info <11988>: A reference to a valid prior backup is not available so this will be a full level zero backup.

    2019-03-07T11:38:09.610-08:00 avvcbimage Info <19549>: metadata tmp dir: /usr/local/avamarclient/var/vmware/1/temp

    2019-03-07T11:38:09.610-08:00 avvcbimage Info <40640>: create tmpDir: /usr, failed (-1)

    2019-03-07T11:38:09.610-08:00 avvcbimage Info <40640>: create tmpDir: /usr/local, failed (-1)

    2019-03-07T11:38:09.610-08:00 avvcbimage Info <40640>: create tmpDir: /usr/local/avamarclient, failed (-1)

    2019-03-07T11:38:09.610-08:00 avvcbimage Info <40640>: create tmpDir: /usr/local/avamarclient/var, failed (-1)

    2019-03-07T11:38:09.610-08:00 avvcbimage Info <40640>: create tmpDir: /usr/local/avamarclient/var/vmware, failed (-1)

    2019-03-07T11:38:09.610-08:00 avvcbimage Info <40640>: create tmpDir: /usr/local/avamarclient/var/vmware/1, failed (-1)

    2019-03-07T11:38:09.610-08:00 avvcbimage Info <40640>: create tmpDir: /usr/local/avamarclient/var/vmware/1/temp, failed (-1)

    2019-03-07T11:38:09.611-08:00 avvcbimage Info <40654>: isExitOK()=0

    2019-03-07T11:38:09.611-08:00 avvcbimage Info <17823>: Body- abortrecommended(f)

    2019-03-07T11:38:09.613-08:00 avvcbimage Info <19660>: targetlist contains <path backup="true" name="[Macrosan_AutoTier_Lun03] ZYLWEB01/ZYLWEB01.vmdk" diskCapacity="375809638400" />

    2019-03-07T11:38:09.613-08:00 avvcbimage Info <5174>: - Reading /usr/local/avamarclient/var/avvcbimage.cmd

    2019-03-07T11:38:09.613-08:00 avvcbimage Info <5174>: - Reading /usr/local/avamarclient/var/avvcbimageAll.cmd

    2019-03-07T11:38:09.613-08:00 avvcbimage Info <7084>: target[0]=[Macrosan_AutoTier_Lun03] ZYLWEB01/ZYLWEB01.vmdk

    2019-03-07T11:38:09.613-08:00 avvcbimage Info <40658>: vmparams (vcsa01.lntmh.com)

    2019-03-07T11:38:09.613-08:00 avvcbimage Info <40654>: isExitOK()=0

    2019-03-07T11:38:09.628-08:00 avvcbimage Info <18664>: Login(https://vcsa01.lntmh.com:443/sdk) Datacenter: 'New Core Business'

    2019-03-07T11:38:09.628-08:00 avvcbimage Info <19728>:      - connected to 'VirtualCenter' - version: 'VMware vCenter Server 6.7.0 build-10244857',  apiVersion:'6.7.1'

    2019-03-07T11:38:09.657-08:00 avvcbimage Info <14692>: Login test is OK.

    2019-03-07T11:38:09.746-08:00 avvcbimage Info <18664>: Login(https://vcsa01.lntmh.com:443/sdk) Datacenter: 'New Core Business'

    2019-03-07T11:38:09.746-08:00 avvcbimage Info <19728>:      - connected to 'VirtualCenter' - version: 'VMware vCenter Server 6.7.0 build-10244857',  apiVersion:'6.7.1'

    2019-03-07T11:38:09.772-08:00 avvcbimage Info <14692>: Login test is OK.

    2019-03-07T11:38:09.773-08:00 avvcbimage Info <16041>: VDDK:OBJLIB-LIB: Objlib initialized.

    2019-03-07T11:38:09.773-08:00 avvcbimage Info <16041>: VDDK:VixDiskLib: Attempting to locate advanced transport module in "/usr/lib/vmware-vix-disklib".

    2019-03-07T11:38:09.966-08:00 avvcbimage Info <16041>: VDDK:VixDiskLib: Advanced transport plugin /usr/lib/vmware-vix-disklib/lib64/libdiskLibPlugin.so was successfully loaded into vixDiskLib.

    2019-03-07T11:38:09.966-08:00 avvcbimage Info <16041>: VDDK:VixDiskLib: Enabling advanced transport modes.

    2019-03-07T11:38:09.967-08:00 avvcbimage Info <16041>: VDDK:VixDiskLib: Initialize transport modes.

    2019-03-07T11:38:09.967-08:00 avvcbimage Info <16041>: VDDK:2019-03-07T11:38:09.967+08:00 info -[7F239E879700] [Originator@6876 sub=vm:DictionaryLoad: Cannot open file "/etc/vmware/vsphereFeatures/vsphereFeatures.cfg] : No such file or directory.

    2019-03-07T11:38:09.967-08:00 avvcbimage Info <16041>: VDDK:2019-03-07T11:38:09.967+08:00 info -[7F239E879700] [Originator@6876 sub=vm:[msg.dictionary.load.openFailed] Cannot open file "/etc/vmware/vsphereFeatures/vsphereFeatures.cfg] : No such file or directory.

    2019-03-07T11:38:09.967-08:00 avvcbimage Info <16041>: VDDK:2019-03-07T11:38:09.967+08:00 info -[7F239E879700] [Originator@6876 sub=vm:FeatureStateLib: Error while loading feature config file: /etc/vmware/vsphereFeatures/vsphereFeatures.cfg]  using default feature state values.

    2019-03-07T11:38:09.991-08:00 avvcbimage Info <16041>: VDDK:VixDiskLib: Available transport modes: file:san:hotadd:nbdssl:nbd.

    2019-03-07T11:38:09.991-08:00 avvcbimage Info <16041>: VDDK:VMware VixDiskLib (6.5) Release build-5993564

    2019-03-07T11:38:09.991-08:00 avvcbimage Info <16041>: VDDK:DictionaryLoad: Cannot open file "/usr/lib/vmware/settings": No such file or directory.

    2019-03-07T11:38:09.991-08:00 avvcbimage Info <16041>: VDDK:[msg.dictionary.load.openFailed] Cannot open file "/usr/lib/vmware/settings": No such file or directory.

    2019-03-07T11:38:09.991-08:00 avvcbimage Info <16041>: VDDK:PREF Optional preferences file not found at /usr/lib/vmware/settings. Using default values.

    2019-03-07T11:38:09.991-08:00 avvcbimage Info <16041>: VDDK:DictionaryLoad: Cannot open file "/usr/lib/vmware/config": No such file or directory.

    2019-03-07T11:38:09.991-08:00 avvcbimage Info <16041>: VDDK:[msg.dictionary.load.openFailed] Cannot open file "/usr/lib/vmware/config": No such file or directory.

    2019-03-07T11:38:09.991-08:00 avvcbimage Info <16041>: VDDK:PREF Optional preferences file not found at /usr/lib/vmware/config. Using default values.

    2019-03-07T11:38:09.991-08:00 avvcbimage Info <16041>: VDDK:DictionaryLoad: Cannot open file "/root/.vmware/config": No such file or directory.

    2019-03-07T11:38:09.991-08:00 avvcbimage Info <16041>: VDDK:[msg.dictionary.load.openFailed] Cannot open file "/root/.vmware/config": No such file or directory.

    2019-03-07T11:38:09.991-08:00 avvcbimage Info <16041>: VDDK:PREF Optional preferences file not found at /root/.vmware/config. Using default values.

    2019-03-07T11:38:09.991-08:00 avvcbimage Info <16041>: VDDK:DictionaryLoad: Cannot open file "/root/.vmware/preferences": No such file or directory.

    2019-03-07T11:38:09.991-08:00 avvcbimage Info <16041>: VDDK:[msg.dictionary.load.openFailed] Cannot open file "/root/.vmware/preferences": No such file or directory.

    2019-03-07T11:38:09.991-08:00 avvcbimage Info <16041>: VDDK:PREF Optional preferences file not found at /root/.vmware/preferences. Using default values.

    2019-03-07T11:38:09.992-08:00 avvcbimage Info <16041>: VDDK:lib/ssl: OpenSSL using FIPS_drbg for RAND

    2019-03-07T11:38:09.992-08:00 avvcbimage Info <16041>: VDDK:lib/ssl: protocol list tls1.2

    2019-03-07T11:38:09.992-08:00 avvcbimage Info <16041>: VDDK:lib/ssl: protocol list tls1.2 (openssl flags 0x17000000)

    2019-03-07T11:38:09.992-08:00 avvcbimage Info <16041>: VDDK:lib/ssl: cipher list !aNULL:kECDH+AESGCM:ECDH+AESGCM:RSA+AESGCM:kECDH+AES:ECDH+AES:RSA+AES

    2019-03-07T11:38:10.008-08:00 avvcbimage Info <16041>: VDDK:VixDiskLibVim: VixDiskLibVim_Init: Initialization is completed.

    2019-03-07T11:38:10.008-08:00 avvcbimage Info <9666>: Available transport modes are file:san:hotadd:nbdssl:nbd

    2019-03-07T11:38:10.008-08:00 avvcbimage Info <16041>: VDDK:VixDiskLib: VixDiskLib_PrepareForAccess: Prepare to access disk.

    2019-03-07T11:38:10.008-08:00 avvcbimage Info <16041>: VDDK:VixDiskLib: VixDiskLib_Connect: Establish connection.

    2019-03-07T11:38:10.008-08:00 avvcbimage Info <16041>: VDDK:VixDiskLib: Resolve host.

    2019-03-07T11:38:10.008-08:00 avvcbimage Info <16041>: VDDK:VixDiskLibVim: VixDiskLibVim_AllowVMotion: Disable VMotion.

    2019-03-07T11:38:10.009-08:00 avvcbimage Info <16041>: VDDK:DictionaryLoad: Cannot open file "/usr/lib/vmware/settings": No such file or directory.

    2019-03-07T11:38:10.009-08:00 avvcbimage Info <16041>: VDDK:[msg.dictionary.load.openFailed] Cannot open file "/usr/lib/vmware/settings": No such file or directory.

    2019-03-07T11:38:10.009-08:00 avvcbimage Info <16041>: VDDK:PREF Optional preferences file not found at /usr/lib/vmware/settings. Using default values.

    2019-03-07T11:38:10.009-08:00 avvcbimage Info <16041>: VDDK:DictionaryLoad: Cannot open file "/usr/lib/vmware/config": No such file or directory.

    2019-03-07T11:38:10.009-08:00 avvcbimage Info <16041>: VDDK:[msg.dictionary.load.openFailed] Cannot open file "/usr/lib/vmware/config": No such file or directory.

    2019-03-07T11:38:10.009-08:00 avvcbimage Info <16041>: VDDK:PREF Optional preferences file not found at /usr/lib/vmware/config. Using default values.

    2019-03-07T11:38:10.009-08:00 avvcbimage Info <16041>: VDDK:DictionaryLoad: Cannot open file "/root/.vmware/config": No such file or directory.

    2019-03-07T11:38:10.009-08:00 avvcbimage Info <16041>: VDDK:[msg.dictionary.load.openFailed] Cannot open file "/root/.vmware/config": No such file or directory.

    2019-03-07T11:38:10.009-08:00 avvcbimage Info <16041>: VDDK:PREF Optional preferences file not found at /root/.vmware/config. Using default values.

    2019-03-07T11:38:10.009-08:00 avvcbimage Info <16041>: VDDK:DictionaryLoad: Cannot open file "/root/.vmware/preferences": No such file or directory.

    2019-03-07T11:38:10.009-08:00 avvcbimage Info <16041>: VDDK:[msg.dictionary.load.openFailed] Cannot open file "/root/.vmware/preferences": No such file or directory.

    2019-03-07T11:38:10.009-08:00 avvcbimage Info <16041>: VDDK:PREF Optional preferences file not found at /root/.vmware/preferences. Using default values.

    2019-03-07T11:38:10.010-08:00 avvcbimage Info <16041>: VDDK:lib/ssl: OpenSSL using FIPS_drbg for RAND

    2019-03-07T11:38:10.010-08:00 avvcbimage Info <16041>: VDDK:lib/ssl: protocol list tls1.2

    2019-03-07T11:38:10.010-08:00 avvcbimage Info <16041>: VDDK:lib/ssl: protocol list tls1.2 (openssl flags 0x17000000)

    2019-03-07T11:38:10.010-08:00 avvcbimage Info <16041>: VDDK:lib/ssl: cipher list !aNULL:kECDH+AESGCM:ECDH+AESGCM:RSA+AESGCM:kECDH+AES:ECDH+AES:RSA+AES

    2019-03-07T11:38:10.549-08:00 avvcbimage Info <16041>: VDDK:VixDiskLibVim: VixDiskLibVim_FreeNfcTicket: Free NFC ticket.

    2019-03-07T11:38:10.549-08:00 avvcbimage Info <17818>: VixDiskLib vMotion reservation successfully enabled by 'vSphere Data Protection'

    2019-03-07T11:38:10.549-08:00 avvcbimage Info <16011>: Running cleanup of old backups.

    2019-03-07T11:38:10.549-08:00 avvcbimage Info <16041>: VDDK:VixDiskLib: VixDiskLib_Cleanup: Remove previous mount points and clean up .

    2019-03-07T11:38:10.549-08:00 avvcbimage Info <16041>: VDDK:VixDiskLib: VixDiskLib_Connect: Establish connection.

    2019-03-07T11:38:10.549-08:00 avvcbimage Info <16041>: VDDK:VixDiskLib: Resolve host.

    2019-03-07T11:38:10.550-08:00 avvcbimage Info <16041>: VDDK:VixDiskLib: VixDiskLib_Disconnect: Disconnect.

    2019-03-07T11:38:10.550-08:00 avvcbimage Info <16048>: VixDiskLib_Cleanup() found no prior mounts to cleanup.

    2019-03-07T11:38:10.562-08:00 avvcbimage Info <18664>: Login(https://vcsa01.lntmh.com:443/sdk) Datacenter: 'New Core Business'

    2019-03-07T11:38:10.562-08:00 avvcbimage Info <19728>:      - connected to 'VirtualCenter' - version: 'VMware vCenter Server 6.7.0 build-10244857',  apiVersion:'6.7.1'

    2019-03-07T11:38:10.587-08:00 avvcbimage Info <14692>: Login test is OK.

    2019-03-07T11:38:10.620-08:00 avvcbimage Info <0000>: SnapshotManager: initializing at 127.0.0.1:8543, vCenter vcsa01.lntmh.com(administrator@vsphere.local), datacenter(/New Core Business), httpsTimeout_ms(60000), maxDeleteRetries(-1)

    2019-03-07T11:38:10.696-08:00 avvcbimage Info <0000>: GET: curl_easy_getinfo succeeded with httpcode(200)

    2019-03-07T11:38:10.701-08:00 avvcbimage Info <0000>: AvSnapMgr::getData Succeeded httpCode: 200

    2019-03-07T11:38:10.701-08:00 avvcbimage Info <0000>: SnapshotManager version:7.2.80.167

    2019-03-07T11:38:10.701-08:00 avvcbimage Info <40642>: Using SnapShot Manager - with fallback to proxy calling vSphere API functions.

    2019-03-07T11:38:10.768-08:00 avvcbimage Info <18648>: The snapshot '' could not be removed.

    2019-03-07T11:38:10.811-08:00 avvcbimage Info <40751>:  Datastore Macrosan_AutoTier_Lun03

    2019-03-07T11:38:10.828-08:00 avvcbimage Info <14664>: no snapshots are present on this VM.

    2019-03-07T11:38:10.862-08:00 avvcbimage Info <0000>: (CURL) Logging into datacenter path of 'folder?dcPath=New%2520Core%2520Business', New Core Business => New%2520Core%2520Business

    2019-03-07T11:38:10.862-08:00 avvcbimage Info <0000>: (Legacy) Logging into datacenter path of 'folder?dcPath=New%2520Core%2520Business', New Core Business => New%2520Core%2520Business

    2019-03-07T11:38:10.862-08:00 avvcbimage Info <41153>: Using CURL Method

    2019-03-07T11:38:10.862-08:00 avvcbimage Info <41154>: Re-using vCS Session Cookie

    2019-03-07T11:38:20.872-08:00 avvcbimage Info <41153>: Using CURL Method

    2019-03-07T11:38:20.872-08:00 avvcbimage Info <41154>: Re-using vCS Session Cookie

    2019-03-07T11:38:30.882-08:00 avvcbimage Info <41153>: Using CURL Method

    2019-03-07T11:38:30.882-08:00 avvcbimage Info <41154>: Re-using vCS Session Cookie

    2019-03-07T11:38:40.894-08:00 avvcbimage Info <41155>: Using Legacy Method

    2019-03-07T11:38:40.904-08:00 avvcbimage Warning <15995>: HTTP fault detected, Problem with returning page from HTTP, Msg:'SOAP 1.1 fault: SOAP-ENV:Server [no subcode]

    "HTTP Error"

    Detail: HTTP/1.1 404 Not Found

    '

    2019-03-07T11:38:50.912-08:00 avvcbimage Info <41155>: Using Legacy Method

    2019-03-07T11:38:50.932-08:00 avvcbimage Warning <15995>: HTTP fault detected, Problem with returning page from HTTP, Msg:'SOAP 1.1 fault: SOAP-ENV:Server [no subcode]

    "HTTP Error"

    Detail: HTTP/1.1 404 Not Found

    '

    2019-03-07T11:39:00.932-08:00 avvcbimage Info <41155>: Using Legacy Method

    2019-03-07T11:39:00.942-08:00 avvcbimage Warning <15995>: HTTP fault detected, Problem with returning page from HTTP, Msg:'SOAP 1.1 fault: SOAP-ENV:Server [no subcode]

    "HTTP Error"

    Detail: HTTP/1.1 404 Not Found

    '

    2019-03-07T11:39:10.942-08:00 avvcbimage Warning <40648>: DataStore/VM Info download failed.

    2019-03-07T11:39:10.942-08:00 avvcbimage Warning <0000>: [IMG0016] The datastore from VMX '[Macrosan_AutoTier_Lun03] ZYLWEB01/ZYLWEB01.vmx' could not be fully inspected.

    2019-03-07T11:39:10.964-08:00 avvcbimage Info <0000>: (CURL) Logging into datacenter path of 'folder?dcPath=New%2520Core%2520Business', New Core Business => New%2520Core%2520Business

    2019-03-07T11:39:10.964-08:00 avvcbimage Info <0000>: (Legacy) Logging into datacenter path of 'folder?dcPath=New%2520Core%2520Business', New Core Business => New%2520Core%2520Business

    2019-03-07T11:39:10.964-08:00 avvcbimage Info <41153>: Using CURL Method

    2019-03-07T11:39:10.964-08:00 avvcbimage Info <14620>: Logging into datacenter 'vcsa01.lntmh.com' with user 'administrator@vsphere.local'

    2019-03-07T11:39:21.007-08:00 avvcbimage Info <41153>: Using CURL Method

    2019-03-07T11:39:21.007-08:00 avvcbimage Info <14620>: Logging into datacenter 'vcsa01.lntmh.com' with user 'administrator@vsphere.local'

    2019-03-07T11:39:31.018-08:00 avvcbimage Info <41153>: Using CURL Method

    2019-03-07T11:39:31.018-08:00 avvcbimage Info <14620>: Logging into datacenter 'vcsa01.lntmh.com' with user 'administrator@vsphere.local'

    2019-03-07T11:39:41.033-08:00 avvcbimage Info <41155>: Using Legacy Method

    2019-03-07T11:39:41.033-08:00 avvcbimage Info <14620>: Logging into datacenter 'vcsa01.lntmh.com' with user 'administrator@vsphere.local'

    2019-03-07T11:39:41.078-08:00 avvcbimage Warning <15995>: HTTP fault detected, Problem with returning page from HTTP, Msg:'SOAP 1.1 fault: SOAP-ENV:Server [no subcode]

    "HTTP Error"

    Detail: HTTP/1.1 404 Not Found

    '

    2019-03-07T11:39:51.084-08:00 avvcbimage Info <41155>: Using Legacy Method

    2019-03-07T11:39:51.084-08:00 avvcbimage Info <14620>: Logging into datacenter 'vcsa01.lntmh.com' with user 'administrator@vsphere.local'

    2019-03-07T11:39:51.192-08:00 avvcbimage Warning <15995>: HTTP fault detected, Problem with returning page from HTTP, Msg:'SOAP 1.1 fault: SOAP-ENV:Server [no subcode]

    "HTTP Error"

    Detail: HTTP/1.1 404 Not Found

    '

    2019-03-07T11:40:01.193-08:00 avvcbimage Info <41155>: Using Legacy Method

    2019-03-07T11:40:01.193-08:00 avvcbimage Info <14620>: Logging into datacenter 'vcsa01.lntmh.com' with user 'administrator@vsphere.local'

    2019-03-07T11:40:01.228-08:00 avvcbimage Warning <15995>: HTTP fault detected, Problem with returning page from HTTP, Msg:'SOAP 1.1 fault: SOAP-ENV:Server [no subcode]

    "HTTP Error"

    Detail: HTTP/1.1 404 Not Found

    '

    2019-03-07T11:40:11.229-08:00 avvcbimage Info <0000>: initial attempt at downloading VM file failed, now trying by re-creating the HREF, (CURL) /folder/ZYLWEB01%2fZYLWEB01.vmx?dcPath=%252fNew%2520Core%2520Business&dsName=Macrosan_AutoTier_Lun03, (LEGACY) /folder/ZYLWEB01%2FZYLWEB01.vmx?dcPath=%252FNew%2520Core%2520Business&dsName=Macrosan%255FAutoTier%255FLun03.

    2019-03-07T11:40:11.229-08:00 avvcbimage Info <41153>: Using CURL Method

    2019-03-07T11:40:11.229-08:00 avvcbimage Info <41154>: Re-using vCS Session Cookie

    2019-03-07T11:40:21.239-08:00 avvcbimage Info <41153>: Using CURL Method

    2019-03-07T11:40:21.239-08:00 avvcbimage Info <41154>: Re-using vCS Session Cookie

    2019-03-07T11:40:31.252-08:00 avvcbimage Info <41153>: Using CURL Method

    2019-03-07T11:40:31.252-08:00 avvcbimage Info <41154>: Re-using vCS Session Cookie

    2019-03-07T11:40:41.263-08:00 avvcbimage Info <41155>: Using Legacy Method

    2019-03-07T11:40:41.263-08:00 avvcbimage Info <40756>: Attempting to Download file:/folder/ZYLWEB01%2FZYLWEB01.vmx?dcPath=%252FNew%2520Core%2520Business&dsName=Macrosan%255FAutoTier%255FLun03

    2019-03-07T11:40:41.278-08:00 avvcbimage Warning <15995>: HTTP fault detected, Problem with returning page from HTTP, Msg:'SOAP 1.1 fault: SOAP-ENV:Server [no subcode]

    "HTTP Error"

    Detail: HTTP/1.1 404 Not Found

    '

    2019-03-07T11:40:51.280-08:00 avvcbimage Info <41155>: Using Legacy Method

    2019-03-07T11:40:51.280-08:00 avvcbimage Info <40756>: Attempting to Download file:/folder/ZYLWEB01%2FZYLWEB01.vmx?dcPath=%252FNew%2520Core%2520Business&dsName=Macrosan%255FAutoTier%255FLun03

    2019-03-07T11:40:51.298-08:00 avvcbimage Warning <15995>: HTTP fault detected, Problem with returning page from HTTP, Msg:'SOAP 1.1 fault: SOAP-ENV:Server [no subcode]

    "HTTP Error"

    Detail: HTTP/1.1 404 Not Found

    '

    2019-03-07T11:41:01.299-08:00 avvcbimage Info <41155>: Using Legacy Method

    2019-03-07T11:41:01.299-08:00 avvcbimage Info <40756>: Attempting to Download file:/folder/ZYLWEB01%2FZYLWEB01.vmx?dcPath=%252FNew%2520Core%2520Business&dsName=Macrosan%255FAutoTier%255FLun03

    2019-03-07T11:41:01.317-08:00 avvcbimage Warning <15995>: HTTP fault detected, Problem with returning page from HTTP, Msg:'SOAP 1.1 fault: SOAP-ENV:Server [no subcode]

    "HTTP Error"

    Detail: HTTP/1.1 404 Not Found

    '

    2019-03-07T11:41:11.317-08:00 avvcbimage Warning <40650>: Download VM .vmx file failed.

    2019-03-07T11:41:11.317-08:00 avvcbimage Error <17821>: failed to download vm metadata, try later

    2019-03-07T11:41:11.317-08:00 avvcbimage Info <9772>: Starting graceful (staged) termination, failed to download vm metadata (wrap-up stage)

    2019-03-07T11:41:11.318-08:00 avvcbimage Error <0000>: [IMG0009] createSnapshot: snapshot creation  or pre/post snapshot script failed

    2019-03-07T11:41:11.318-08:00 avvcbimage Error <0000>: [IMG0009] createSnapshot: snapshot creation/pre-script/post-script failed

    2019-03-07T11:41:11.318-08:00 avvcbimage Info <40654>: isExitOK()=157

    2019-03-07T11:41:11.318-08:00 avvcbimage Info <40659>: snapshot created:false NOMC:false ChangeBlTrackingAvail:true UsingChBl:true, ExitOK:false, cancelled:false, fatal: true

    2019-03-07T11:41:11.318-08:00 avvcbimage Info <40654>: isExitOK()=157

    2019-03-07T11:41:11.318-08:00 avvcbimage Info <40660>: vcbimage_progress::terminate

    2019-03-07T11:41:11.319-08:00 avvcbimage Info <16041>: VDDK:VixDiskLib: VixDiskLib_EndAccess: Disk access completed.

    2019-03-07T11:41:11.319-08:00 avvcbimage Info <16041>: VDDK:VixDiskLib: VixDiskLib_Connect: Establish connection.

    2019-03-07T11:41:11.319-08:00 avvcbimage Info <16041>: VDDK:VixDiskLib: Resolve host.

    2019-03-07T11:41:11.320-08:00 avvcbimage Info <16038>: Final summary, cancelled/aborted 0, snapview 0, exitcode 157: miscellaneous error

    2019-03-07T11:41:11.320-08:00 avvcbimage Info <16041>: VDDK:VixDiskLibVim: VixDiskLibVim_AllowVMotion: Enable VMotion.

    2019-03-07T11:41:11.704-08:00 avvcbimage Info <16041>: VDDK:VixDiskLibVim: VixDiskLibVim_FreeNfcTicket: Free NFC ticket.

    2019-03-07T11:41:11.704-08:00 avvcbimage Info <17819>: VixDiskLib vMotion reservation successfully released

    --------------------------------------------------------------------------------------------------------

    ----- END avvcbimage log 2019-03-07 11:41:16 CST  (12 warnings, 3 errors, 0 fatal errors)

    --------------------------------------------------------------------------------------------------------      



  • 2.  RE: VDP backup error, failed to download VM metadata, request help!!! ...

    Posted Mar 07, 2019 09:00 AM


  • 3.  RE: VDP backup error, failed to download VM metadata, request help!!! ...

    Posted Mar 07, 2019 02:52 PM

    Just so you're aware, VDP is a dead product and has already reached EoA. You are highly advised to ditch VDP and get something that has a future.