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  • 1.  VCSA host restarts 5480 page cannot login

    Posted Mar 03, 2021 01:48 AM

    Initial installation date: 2018
    Installation location: inside esxi
    Version: Has been continuously updated to the latest version 6.7.0.46000 17138064


    Date of appearance: There was no problem during the initial installation. This problem exists since upgrading to a certain version in the middle.

    Symptom: After VSCA restarts, the 5480 management page cannot be logged in. You must log in with SSH every time, and execute service-control --start applmgmt to return to normal.



  • 2.  RE: VCSA host restarts 5480 page cannot login

    Posted Mar 03, 2021 02:02 AM

    Going to start with the sheer basics, but did the start type of the service happened to get modified?

    From the CLI you can execute:

    vmon-cli --status applmgmt

    ...and you should get output similar to this:

    Name: applmgmt
    Starttype: AUTOMATIC
    RunState: STARTED
    RunAsUser: root
    CurrentRunStateDuration(ms): 3055700860
    HealthState: HEALTHY
    FailStop: N/A
    MainProcessId: 2261

    If the StartType is not Automatic then you can execute 

    vmon-cli --update applmgmt --starttype AUTOMATIC



  • 3.  RE: VCSA host restarts 5480 page cannot login

    Posted Mar 03, 2021 03:01 AM

    Name: applmgmt
    Starttype: AUTOMATIC
    RunState: STARTED
    RunAsUser: root
    CurrentRunStateDuration(ms): 5994538
    HealthState: HEALTHY
    FailStop: N/A
    MainProcessId: 8071

    ------

    Status is automatic

    ths.

     



  • 4.  RE: VCSA host restarts 5480 page cannot login
    Best Answer

    Broadcom Employee
    Posted Mar 04, 2021 01:30 AM

    Then you are hitting this issue where the service doesn't start  within its specified time. Increase the timeout. 

    https://kb.vmware.com/s/article/68149



  • 5.  RE: VCSA host restarts 5480 page cannot login

    Posted Mar 03, 2021 07:24 AM

    Execution: vmon-cli --status applmgmt
    The display startup type is always self-starting by default.
    May be caused by other reasons