vCenter

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  • 1.  vcenter does not start.

    Posted Aug 24, 2020 01:38 PM

    vcenter is linked to Horizon.

    The certificate of vcenter was expired yesterday.

    someone rebooted vcenter and vcenter does not start.

    Today I used option 8 of the vsphere certificate manager.

    but vcenter not start.

    i found the log

    [Thread-9  WARN  com.vmware.cis.server.util.impl.InitPoolTask  opId=] Init pool encountered exception: com.vmware.cis.server.util.exception.VpxdClientException at attempt

    [Thread-9  WARN  com.vmware.cis.server.util.impl.InitPoolTask  opId=] Init pool encountered exception: com.vmware.cis.server.util.exception.VpxdClientException at attempt

    [Thread-9  WARN  com.vmware.cis.server.util.impl.InitPoolTask  opId=] Init pool encountered exception: com.vmware.cis.server.util.exception.VpxdClientException at attempt

    [Thread-9  WARN  com.vmware.cis.server.util.impl.InitPoolTask  opId=] Init pool encountered exception: com.vmware.cis.server.util.exception.VpxdClientException at attempt

    this log repeated

    and i did that all service start and stop.

    what's problem?

    please help!



  • 2.  RE: vcenter does not start.

    Posted Aug 24, 2020 01:46 PM

    At this point you should probably open a support request with GSS if this is a production down situation.



  • 3.  RE: vcenter does not start.

    Posted Aug 24, 2020 03:12 PM

    Hey RWEQRWQ​,

    First of all if you have an external deployment with PSC in another machine i would recommend to shutdown vCenter, restart PSC and power on vCenter again.

    If that is not the case could you please show us what you can see on /var/log/vpxd.log?



  • 4.  RE: vcenter does not start.

    Posted Aug 25, 2020 12:58 AM

    sorry i can't upload you the log

    there are vcenter in intranet

    vcenter login page show me

    "503 service unavailable (failed to connect to endpoint : N7Vmacore4Http20NamedPipeServiceSpecE:0x00005594b154b280]

    _serverNamespace = / action = allow _pipeName - /var/run/vmware/vpxd-webserver-pipe)

    i can't copy the log

    so i'm looking for how to get log file.



  • 5.  RE: vcenter does not start.

    Posted Aug 25, 2020 05:04 AM

    Basically you are facing that issue because you have services down. Without the logs it is hard to know what issue are you facing.

    I do not want the whole logs i just want you to provide the errors of that service so maybe we can point you to a useful KB or to the solution if somebody faced the same issue.



  • 6.  RE: vcenter does not start.

    Posted Aug 25, 2020 07:53 AM

    Do you have external PSC or Embedded ?



  • 7.  RE: vcenter does not start.

    Posted Aug 25, 2020 10:37 AM

    Check DNS resolution in the vCenter and PSC.

    Check if your disk have free space.

    Reboot both, psc and vCenter after you check that.

    Again, as the guys are saying, without logs we are limited to guessing.

    Also, as mentioned open the ticket with support asap



  • 8.  RE: vcenter does not start.
    Best Answer

    Posted Aug 26, 2020 12:27 PM

    i solved the problem

    My cause is sts certificate.

    (sts: https://docs.vmware.com/kr/VMware-vSphere/6.7/com.vmware.psc.doc/GUID-18482A49-F9F8-4755-9113-3ADBAFE74EA3.html)

    silimilar log

    ​

    2020-05-11T12:43:37.700+02:00 [Thread-9  ERROR com.vmware.vim.sso.client.impl.SecurityTokenServiceImpl$RequestResponseProcessor  opId=] Server rejected the provided time range. Cause:ns0:InvalidTimeRange: The token authority rejected an issue request for TimePeriod

    [startTime=Mon May 11 12:43:37 CEST 2020, endTime=Tue May 12 12:43:37 CEST 2020] :: Signing certificate is not valid at Mon May 11 12:43:37 CEST 2020, cert validity: TimePeriod

    [startTime=Mon May 07 19:18:01 CEST 2018, endTime=Wed May 06 19:18:01 CEST 2020]

    2020-05-11T12:43:37.700+02:00 [Thread-9  WARN  com.vmware.cis.server.util.impl.InitPoolTask  opId=] Init pool encountered exception: com.vmware.cis.server.util.exception.VpxdClientException at attempt 18

    ​

    web page.

    vcenter 503 service unavailable (failed to connect to endpoint : [N7macore4Http20NamedPipedServiceSpecE:0X0000556c7c47f950]

    _serverNamespace= / action = allow _pipeName= /var/run/vmware/vpxd-webserver-pipe)

    so i update sts certificate

    https://kb.vmware.com/s/article/76719

    i accessed the vcenter psc vm by winscp

    https://www.johnborhek.com/vmware/vmware-vsphere/vmware-vcenter/using-winscp-vmware-vcenter-server-appliance/

    upload fixsts.sh

    chmod +x fixsts.sh

    use ./fixsts.sh

    first vcenter psc vm  all service restart

    service-control --stop --all

    service-control --start --all

    second vcenter applience vm all service restart

    service-control --stop --all

    service-control --start --all

    log in vcenter psc vm by putty

    /usr/lib/vmware-vmca/bin/certificate-manager

    i  used option 8.

    finally! start vCenter!!!

    I hope it helps others, too.