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Upgrading Perpetual License from 7 to 8

  • 1.  Upgrading Perpetual License from 7 to 8

    Posted 27 days ago

    Hello;

    Has anyone upgraded their perpetual licenses from Vmware 7 to 8?  Wondering if it changes the licensing type or destroys your perpetuals?




  • 2.  RE: Upgrading Perpetual License from 7 to 8

    Posted 26 days ago

    Upgrading your keys to the next version should not change the licensing type you purchased. Example, Upgrading Enterprise Plus v7 to v8 should not change your perpetual licenses to subscription. If you upgraded, you'd only be upgrading the product version of your perpetual license.

    Cheers,

    Stephen




  • 3.  RE: Upgrading Perpetual License from 7 to 8

    Posted 25 days ago

    Hmm, that's not good.  When we upgraded our keys, they suddenly have an Expiry Date when we put them into Vmware Vsphere.




  • 4.  RE: Upgrading Perpetual License from 7 to 8

    Posted 25 days ago

    Hmm, if you have a perpetual license, that shouldn't be the case. Id recommend reaching out to support.

    Question though, ESXi is showing an expiry date? 




  • 5.  RE: Upgrading Perpetual License from 7 to 8

    Posted 24 days ago

    Yes, upgraded licence is showing expiry date, regarding end of SnS, of course in perpetual licencing. 

    Regards, 




  • 6.  RE: Upgrading Perpetual License from 7 to 8

    Posted 24 days ago
    That is as I understand it how it is going to work, Perpetual is gone.




  • 7.  RE: Upgrading Perpetual License from 7 to 8

    Posted 24 days ago

    hello, 

    Yes, I upgraded and in fact there is expiry date. 

    I talked to enginier from Broadcom and he said that new version 8.u2b understands new model of licencing. So maybe it is not going to be a problem. I hope so. 

    Regards, 

    Sebastian




  • 8.  RE: Upgrading Perpetual License from 7 to 8

    Posted 24 days ago

    As far as I can see, and this is the situation my company is in at the moment, if you had a perpetual licence(s) prior to the migration date and did not upgrade them then as far as I can see you never can. 

    The VMWare account did not migrate if you didn't have an active support contract. QED your licences are not connected to the new system, and your Site ID will never be created. That is the esscence of the response I got from Broadcom Technical support.

    QED I cannot ever upgrade those perpetual licences and as perpetual licences are no longer sold that is it. Buy subscription or stay with what you have got. I cannot even get access to Entitlement downloads to reinstall the existing licenced software because of the lack of a Site ID. 

    If anyone can show me how to do either of the above, i.e. get a Site ID and my entitlements back for existing perpetual licences without a support contract I am more than willing to learn.



    ------------------------------
    IT Manager. That person just about managing to keep the IT going with no budget or staff despite the effects of Senior Management and End Users.

    IT Worker. A biological system for turning caffeine into code.
    ------------------------------



  • 9.  RE: Upgrading Perpetual License from 7 to 8

    Posted 24 days ago

    As I can uderstand you, you dont have active SnS ? But in my situation, I have active SnS of perpetual licences till 10/01/2024. So I had no problem to upgrade, but, upgraded licences have expiry date. 




  • 10.  RE: Upgrading Perpetual License from 7 to 8

    Posted 24 days ago

    Hi Sebastian, yes I understand you have active SnS but still seeing expiry date.

    It is my understanding that Broadcom has discontinued i.e. no longer sells or support a lot of prexisting packages that had perpetual licences. I cannot see how it will work if we have perpetual licences for a product in a package that no longer exists. In those cases how will they honour a perpetual licences. 

    I suspect they will allow a grace period then expect us to switch to a subscription based package that they sell and support. I am not sure exactly which package you had so I cannot be certain if it still exists or not but I hope you can see my logic. 



    ------------------------------
    IT Manager. That person just about managing to keep the IT going with no budget or staff despite the effects of Senior Management and End Users.

    IT Worker. A biological system for turning caffeine into code.
    ------------------------------



  • 11.  RE: Upgrading Perpetual License from 7 to 8

    Posted 24 days ago

    Hello

    Thats right, Broadcom stoped selling SnS for perpetual licences. But the problem for the thread creator is when he still has active support and after upgrading the version in the client portal, there were  generated new licenses with expiration date on the end of support date. And according to what we know, there should be no license end date because these were perpetual licenses. 

    If the existing SnS licenses ran out, it was obvious that no new SnS had been purchased since March, as far as I remember. Unfortunately, we had to hurry up with the purchase of SnS.

    regards, 

    Sebastian




  • 12.  RE: Upgrading Perpetual License from 7 to 8

    Posted 24 days ago
    Hi Sebastian,
    Whilst I totally agree with you a perpetual licence should not have an expiry date, I strongly suspect that "Perpetual" no longer means "forever" according to Broadcom. They don't sell SnS for perpetual anymore as you said.

    What you need is someone to confirm in writing that any customer with a backed up valid perpetual licence key, even if it hasn't migrated to the new portal, has the right to download and reinstall that version of the ESXi software on any hardware AND get it activated without an expiry date.

    I cannot see how that can happen if they do not give everyone with a perpetual licence a Site ID on the new system. They clearly and deliberately chose not to do this. I could be wrong but my suspicion is as follows; once SnS contract has expired there is no more download, install, and activate for perpetual licences. I think your Cloud upgrade has moved you to a subscription product even if you did successfully migrate with a valid SnS on a perpetual licence before the cutoff date.

    I could be wrong but until you get in writing that existing perpetual licences without an SnS contract (i.e. after expiry of you existing SnS) are still valid I would be urge you to budget for a subscription renewal at the expiry date.




  • 13.  RE: Upgrading Perpetual License from 7 to 8

    Posted 24 days ago

    Yup, that is exactly what happened.  We have a perpetual license, upgraded it, and now it shows an expiry date.  There was no alert that upgrading the license would invalidate our perpetual license.  I wouldn't have upgraded our license if that was the case. 




  • 14.  RE: Upgrading Perpetual License from 7 to 8

    Posted 24 days ago

    I'd recommend creating a ticket with support. If you have a perpetual license, with active support, this should have simply upgraded the version of your perpetual license.

    The subscription licensing is a different set of SKUs from the ones you've purchased.




  • 15.  RE: Upgrading Perpetual License from 7 to 8